Troubleshooting Guide

Shooting-Related Problems

The lens cannot be attached.

The camera cannot be used with EF-S lenses (p.39).

The viewfinder is dark.

Install a recharged battery pack in the camera (p.28).

No images can be shot or recorded.

The card is not properly inserted (p.31).

If you are using an SD card, slide the card’s write-protect switch to the Write/Erase setting (p.31).

If the card is full, replace the card or delete unnecessary images to make room (p.31, 277).

If you try to focus in the One-Shot AF mode while the focus confirmation light <o> in the viewfinder blinks, a picture cannot be taken. Press the shutter button halfway again to refocus automatically, or focus manually (p.44, 111).

The card cannot be used.

If a card error message is displayed, see page 33 or 371.

An error message is displayed when the card is inserted in another camera.

Cards with capacities greater than 128 GB are formatted in exFAT. This means that if you format a card with a capacity over 128 GB with this camera and then insert it into another camera, an error may be displayed and it may not be possible to use the card.

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