An Error Message Appears

Printing does not start due to an error writing to LPT1.

Cause

Solution

Printer is not on

Check the power cord

 

Make sure the printer is plugged in to a power outlet.

Printer cable not

Check the parallel cable

connected correctly

Make sure the parallel cable is securely fastened to the

 

computer and the printer. See the Quick Start Guide for

 

details.

Printer cable fault

Try to use another printer cable

 

Make sure the cable is an IEEE 1284-compatible parallel

 

interface cable.

Another device is

Check the LPT1 port

connected to LPT1

Make sure the printer is connected to LPT1.

Switching device or

Check the switching device or external buffer

external buffer fault

Disconnect the switching device or external buffer and

 

print with the printer connected directly to the computer.

 

If you can then print normally, the fault is probably in

 

the switching device or external buffer. Consult the

 

switching device or external buffer supplier.

Print spool is not

Change the spool setting

operating correctly

Open the printer Properties dialog box. On the Details

 

tab, click Spool Settings and then select “Print directly to

 

the printer.”

5-6 Troubleshooting

Chapter 5