Printing does not start due to an application error or General Protection Fault.

Cause

Solution

Printing from a

Change applications

Windows 3.1 application

A Windows 3.1 application installed on a Windows 98 or

 

Windows 95 system may cause this problem. Print from

 

a Windows 98 or Windows 95 software application.

Multiple software

Quit other programs

applications running

Quit any other application programs you are running and

 

try printing again.

Sufficient memory

Check your memory

not available for the

Refer to the manual for your software application and

software application

check that the required amount of memory is allocated

 

to the application.

 

If there is not enough memory installed, install more

 

memory. Refer to the documentation for your computer

 

for information on installing additional memory.

Sufficient space not

Delete files

available on hard disk

Delete any unnecessary files to make more space

 

available

Internal file or

Rebuild the document and print it again

application software

If there is no problem with the new document, the

problem

original file was probably faulty. If the same problem

 

occurs with the new file, call the Canon Customer Care

 

Center for help.

5-8 Troubleshooting

Chapter 5