Cause | Solution |
Installed printer driver | Reinstall the printer driver |
not operating correctly | Remove the installed BJ printer driver and then install the |
| printer driver again. |
| To uninstall the printer driver, click Start and select |
| Programs. Then select BJ Printer and click Uninstall. |
| Follow the |
Print Job Will Not Start
CauseSolutionThe power cord is disconnected from the power outlet
No power is coming from the power outlet
The printer and the computer are not properly connected with the printer cable
A
The printer driver being used is not the
The printer port is not set correctly
The computer printer port is set to ECP
Check your power cord
Check that the power cord is securely connected to the power outlet.
Check the outlet
Check that power is coming from the power outlet.
Check your cables
Connect the power cord and the printer cable securely. For details, see the Quick Start Guide.
Wait awhile until printing starts
Data transfer takes longer with
Make sure the
Check the printer name in the Print dialog box of the application software, and select
Check the port setting
If the printer and the computer are connected directly with a cable, set the “Print to following port:” setting in the printer driver setup screen to LPT1.
Check the ECP setting
Delete the computer ECP mode and try printing again.
Troubleshooting
Chapter 5 | Troubleshooting |