Problem | Cause | Solution | |
The printer’s indicator lights red | There is a malfunction in the | Remove the paper from the | |
without the camera’s LCD | printer. | ||
monitor displaying any error |
| any slack in the ink sheet. Turn | |
message. |
| the printer’s power off and turn it | |
|
| on again. | |
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| |
Print quality is not good. | You are not using the correct | Use the designated paper type. | |
| paper type. |
| |
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| |
| Paper is loaded with the wrong | Load the paper correctly (glossy | |
| side up. | side up). | |
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| |
| The ink sheet or paper is dirty. | Use a clean ink sheet and clean | |
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| paper. | |
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| |
| Condensation has formed inside | Wait for condensation to | |
| the printer. | evaporate. | |
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| |
Faint stripes appear in the print. | Dust has accumulated inside the | Remove the ink cassette and | |
| printer. | insert the cleaner stick in the | |
|
| direction of the arrow and with | |
|
| the arrow on the cleaner stick | |
|
| facing up. | |
|
| Push it in completely as shown in | |
|
| figure A and slide it in and out of | |
|
| the printer 2 or 3 times. | |
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| |
Printed images are distorted. | The printer is too close to a TV, | Move the printer so that it is at | |
| video game machine, or other | least one meter (3.3 ft.) away | |
| electromagnetic source. | from the electromagnetic source. | |
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| |
| The printer is too close to a stereo | Move the printer away from the | |
| speaker, large motor, or other | strong magnetic source. | |
| strong magnetic source. |
| |
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| |
Nothing happens when the | The printer has overheated. | Wait for the printer to cool down. | |
camera’s SET button is pressed. |
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| |
Printing is in progress. | Wait for the printer to finish | ||
| |||
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| printing. | |
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| |
Frequent paper jams. | The paper cassette is overloaded. | Do not load more than 18 sheets | |
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| of paper into the cassette. | |
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| |
| The print output receptacle is too | Do not allow more than 9 sheets | |
| full. | to accumulate in the receptacle. | |
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| |
| Paper is creased or curled. | Do not use paper that is creased | |
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| or curled. | |
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|
Figure A |
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