Chapter 4
Troubleshooting
This chapter includes information to help you solve printer problems. A problem might have one or a combination of causes, including a computer malfunction, software errors, the printer cable, or the printer. Many printing problems are related to how your software interacts with the printer.
If you can print a self test, but the printer does not print other jobs, or your printed output is not what you expected, the problem is with your computer, software, or cables.
If your printer is not operating properly, try the suggestions in this chapter in the order listed.
Finding Information
Problem | See page |
|
|
Printer Problems | |
CARPS Problems | |
Uninstalling CARPS |
If you have a problem with your printer and you cannot resolve it by referring to the information in this chapter, please refer to the Basic Guide.
4
Troubleshooting
