Problem | Cause | Solution |
|
|
|
Strings of garbled | The software is not | Check if the printer icon is displayed in the |
characters printed. | installed properly. | Printers (in Windows XP, Printers and |
|
| Faxes) folder. If not, install the software. If |
|
| the printer icon is displayed, |
|
| printer icon check if Set as Default |
|
| printer is checked in the |
|
| Refer to Chapter 2 for more information. |
|
|
|
Edge of output is | The gutter width | Check that the gutter setting for the |
missing. | exceeds the allowable | document is within the specified range. The |
| range. | maximum gutter width is 0.2 inches [5 mm] |
|
| (for envelope, 0.4 inches [10 mm]). |
|
|
|
Cannot print correctly | The resolution setting | Set the resolution to 300 dpi. |
with the resolution of | of 600 dpi is not |
|
600 dpi. | appropriate for the |
|
| application. Some |
|
| applications do not |
|
| support 600 dpi |
|
| resolution. |
|
* The procedure for Windows XP is given for Category View Mode.
Never delete other devices or device drivers. Windows may not operate properly.
IMPORTANT
4
Troubleshooting
