Problem

Cause

Solution

 

 

 

Strings of garbled

The software is not

Check if the printer icon is displayed in the

characters printed.

installed properly.

Printers (in Windows XP, Printers and

 

 

Faxes) folder. If not, install the software. If

 

 

the printer icon is displayed, right-click the

 

 

printer icon  check if Set as Default

 

 

printer is checked in the pull-down menu.

 

 

Refer to Chapter 2 for more information.

 

 

 

Edge of output is

The gutter width

Check that the gutter setting for the

missing.

exceeds the allowable

document is within the specified range. The

 

range.

maximum gutter width is 0.2 inches [5 mm]

 

 

(for envelope, 0.4 inches [10 mm]).

 

 

 

Cannot print correctly

The resolution setting

Set the resolution to 300 dpi.

with the resolution of

of 600 dpi is not

 

600 dpi.

appropriate for the

 

 

application. Some

 

 

applications do not

 

 

support 600 dpi

 

 

resolution.

 

* The procedure for Windows XP is given for Category View Mode.

Never delete other devices or device drivers. Windows may not operate properly.

IMPORTANT

4

Troubleshooting

4-6

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Image 109
Canon D300 manual Printers in Windows XP, Printers