Problem
Cannot install CARPS using USB port.
Cause
USB class driver is not properly installed.
Solution
Perform the following steps.
1)Make sure the printer is connected to your computer using a USB cable and the printer is turned on.
2)For Windows 98/Me/2000, open the System dialog box from the Control Panel.
For Windows XP*, click Performance and Maintenance in the Control Panel See basic information about your computer in the Performance and Maintenance folder. The System Properties dialog box appears.
3)For Windows 98/Me, select the Device Manager tab, and
4)Locate the USB class driver under Universal Serial Bus Controllers. Delete ONLY the USB class driver specified for you operating system. (If the USB class driver is displayed under Other device, delete ONLY one the following, depending on your operating system:
Canon imageCLASS D300, Canon CARPS USB Printer, or Unknown.) For Windows 98, select Canon imageCLASS D300 click Remove. For Windows Me, select Canon CARPS USB Printer click Delete. For Windows 2000/XP, select USB Printing Support or Canon CARPS USB Printer uninstall from the Action menu.
5)Close the Control Panel and unplug the USB cable.
6)Restart Windows.
7)Follow the steps in “Installing Printer Driver through a USB Connection” on page
4
Troubleshooting
