Printer Problems
Problem | Cause | Solution | |
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Printer does not | The printer is out of paper. | Make sure paper is loaded. | |
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A copy job has not been | Load paper. The print job will start | ||
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| completed due to out of | automatically when the copy job is | |
| Paper. | completed. | |
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| The cartridge is not installed | Check that the cartridge is installed | |
| correctly. | correctly. Setup Sheet | |
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| Your BIOS port setting needs | See your computer’s documentation | |
| to be modified. | concerning available ports. | |
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| Your computer is not | Check your computer, make sure it is | |
| working properly. | turned on and working properly. | |
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| A print job error occurred. | Set on AUTO ERROR SKIP in the | |
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| additional functions or delete the error | |
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| print job using status monitor. Basic | |
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| Guide | |
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No power is | The power cord is not | Make sure the power cord is securely | |
supplied | plugged in. | plugged into both the machine and the | |
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| AC outlet. | |
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| The AC outlet is not | Make sure the AC outlet is supplying | |
| supplying power. | power; try another outlet if necessary. | |
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| The AC voltage does not | Make sure the voltage of the AC outlet | |
| match printer. | matches the ratings on the printer. | |
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Printer stops | The interface cable is loose. | Check your computer and cable. | |
printing |
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If you are working on an | Printer performance improves if you give | ||
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| application in the foreground, | your print job priority. | |
| printing performance might |
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| slow down. |
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INCORRECT | Paper setting of the machine is | Load the correct paper size or change the | |
PAPER SIZE | different from that of your | PAPER SIZE setting of the Additional | |
message displays. | computer. | Functions. Basic Guide | |
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Troubleshooting
