84Trouble?

Troubleshooting

If you have a problem with your camcorder, refer to this checklist. Consult your dealer or a Canon Service Center if the problem persists.

Power Source

Problem

Solution

 

 

 

 

 

 

 

 

• Camcorder will not turn on.

Battery pack is exhausted. Replace or charge the battery pack.

18

• The camcorder switches off

 

 

 

by itself.

 

 

 

Attach the battery pack correctly.

 

 

• The cassette compartment

 

 

 

 

 

cover will not open.

 

 

 

•The LCD/viewfinder switches on and off.

The charge indicator flashes

Charging has stopped because the compact power adapter or

–

rapidly (about twice per

the battery pack is faulty.

 

 

second).

 

 

 

• Battery pack will not charge.

Charge the battery pack in temperatures between 0 °C and

–

• The charge indicator flashes

40 °C (32 °F and 104 °F).

 

 

very slowly (about once every

 

 

 

Battery packs become hot with use and may not charge. When

–

2 seconds).

the battery pack is outside the charging temperature range, the

 

 

 

 

 

 

CHARGE (charge) indicator will flash irregularly. The charging

 

 

 

will start once the battery pack temperature is below 40 °C

 

 

 

(104 °F).

 

 

 

The battery pack is damaged. Use a different battery pack.

–

Recording/Playback

 

 

 

 

 

 

 

Problem

Solution

 

 

 

 

 

 

 

 

Buttons will not work.

Turn on the camcorder.

–

 

Load a cassette.

20

Abnormal characters appear on

Disconnect the power source and reconnect it after a short time.

–

the screen. The camcorder

If the problem still persists, disconnect the power source and

 

 

does not operate properly.

press the RESET button with a pointed item. Pressing the

 

 

 

RESET button resets all settings.

 

 

“ ” flashes on the screen.

Load a cassette.

20

“ ” flashes on the screen.

Battery pack is exhausted. Replace or charge the battery pack.

18

“ ” flashes on the screen.

Condensation is detected. See reference page.

94

The lens cover is not

Turn the camcorder off and then on again.

–

completely open.

 

 

 

“ ” flashes red on the screen.

The camcorder malfunctions. Consult a Canon Service Center.

–

“REMOVE THE CASSETTE”

Remove the cassette and reinsert it.

20

appears on the screen.

 

 

 

The wireless controller will not

Set [WL.REMOTE] to [ON].

44

work.

 

 

 

The battery of the wireless controller is exhausted. Replace the

21

 

 

battery.

 

 

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Canon HV20 instruction manual Troubleshooting, Trouble?, Power Source, Recording/Playback, Problem Solution
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