Troubleshooting

Paper Does Not Feed Properly

Problem

Possible Cause

Try This

Paper Does Not Feed Properly

Inappropriate paper •

Check to see if the paper you are printing on is too thick or curled.

type used

See "Print Media to Avoid" on page 3.

Check if the paper exceeds the load limit mark ( ). If it exceeds, load less paper.

See "Load the paper." on page 4.

Paper Feed Roller is

Follow the steps described below to clean the Paper Feed Rollers.

dirty

If envelopes or post cards do not feed properly, even after correcting any paper

 

curl, clean the Paper Feed Roller.

 

Three sheets of Letter paper are required for the cleaning. Have them on hand.

 

 

 

 

 

 

 

 

 

 

 

 

1.

Ensure that the printer is on and there is no paper loaded in the printer.

 

2.

Open the Printer Properties dialog box.

 

3.

Click the Maintenance tab.

 

4.

Click Roller Cleaning.

 

5.

The confirmation message is displayed.

 

 

 

Follow the instruction on the screen.

 

 

 

 

 

 

 

 

 

1.

Ensure that the printer is on and there is no paper loaded in the printer.

 

2.

Open the Page Setup dialog box.

 

3.

Click Utilities....

 

4.

Select Cleaning from the pull-down menu.

 

5.

Click Roller Cleaning.

 

6.

The confirmation message is displayed.

 

 

 

Follow the instruction on the screen.

 

 

Paper Jams

Remove the paper according to the following procedure.

 

1.

Gently pull the jammed paper out of the Sheet Feeder or the Paper Output Slot,

 

 

 

whichever is easier.

 

 

 

 

 

• If the paper tears and some of it is left in the printer,

 

 

 

 

 

open the Front Cover and remove the piece of paper.

 

 

 

 

 

Do not touch internal parts in the printer.

 

 

 

 

 

• If you cannot extract the paper, turn the printer off,

 

 

 

 

 

and then turn it back on. The remaining paper will be

 

 

 

 

 

ejected automatically.

2.Close the Front Cover.

3.Reload the paper into the Auto Sheet Feeder, then press the RESUME/CANCEL button on the printer.

If you cannot remove the paper or if the paper tears inside the printer, or if the paper jam error continues after removing the paper, contact the Customer Care Center.

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Canon IP1500 quick start Paper Does Not Feed Properly, Click Roller Cleaning

IP1500 specifications

The Canon IP1500 is a compact and efficient inkjet printer that was introduced to cater to the needs of home users and small offices. Known for its reliability and print quality, it embraces a range of features and technologies that make it a solid choice for everyday printing tasks.

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In terms of speed, the Canon IP1500 can print up to 20 pages per minute (ppm) for black and white documents and approximately 15 ppm for color documents. This efficiency makes it a practical choice for users who need to produce printed materials quickly.

The printer features a compact design, making it easy to fit into tight spaces, which is beneficial for home offices or small workspaces. The user-friendly interface simplifies operation, and most users can easily set up the device within minutes.

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