Canon IP1500 An Error Message Appears on the Screen, Troubleshooting, Problem, Possible Cause

Models: IP1500

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An Error Message Appears on the Screen

Troubleshooting

An Error Message Appears on the Screen

Problem

Possible Cause

Try This

 

 

Printer not ready

The POWER lamp will flash green when the printer is warming up or when a print

 

 

Error Writing /

 

job is being sent to the printer. It will glow a steady (non-flashing) green when it

 

is ready for use or when the print job is completed.

Output to USBnnn or

 

 

 

 

MPUSBPRNnn

Paper is not loaded

Load paper and press the RESUME/CANCEL button.

 

 

 

 

 

 

Faulty connection

Ensure that the printer cable is securely connected to the computer.

 

 

 

Note

If you are using switching hub or other device, disconnect the

 

 

 

 

printer and reconnect it directly to the computer and try printing

 

 

 

 

again.

 

 

 

 

If successful, the problem may have been with the device.

 

 

 

 

There could also be a problem with the cable(s). Replace the

 

 

 

 

cable(s) and try printing again.

 

 

 

 

 

 

Printer port error

Verify the printer port status.

 

 

 

Double-clickUniversal Serial Bus (USB) controllers on the Device Manager

 

 

 

dialog box, then double-click Canon PIXMA iP1500 to see the status.

 

 

 

Refer to the User's Guide for instructions on how to verify the status.

 

 

 

 

 

 

Printer port settings

Ensure that the destination Printer Port is set to MPUSBPRNnn (Canon PIXMA

 

 

and printer

iP1500) or USBnnn (Canon PIXMA iP1500) (Where nn represents a number).

 

 

interface do not

If the settings are not correct, follow the procedures described in the Easy Setup

 

 

match

 

 

Instructions and reinstall the printer driver.

 

 

 

 

 

 

Refer to the User’s Guide for instructions on how to verify status and the correct

 

 

 

action to take.

 

 

 

 

 

 

Printer driver is not

Uninstall then reinstall the printer driver.

 

 

installed properly

1. Click Start, and select All Programs (or Programs), Canon PIXMA iP1500, and

 

 

 

 

 

 

Uninstall.

 

2.Follow the on-screen instructions to uninstall driver.

3.Follow the procedures described in the Easy Setup Instructions and reinstall the printer driver.

 

 

Printer not ready

If the POWER lamp is off, turn the printer on.

 

“Error No.: 300”

If the POWER lamp is flashing green, the printer is initializing. Wait until the

POWER lamp stops flashing.

 

 

 

 

 

 

 

 

 

Printer not properly

Ensure that the printer is securely connected to the computer.

 

 

connected

Note

If you are using switching hub or other device, disconnect the

 

 

 

 

 

 

 

printer and reconnect it directly to the computer and try printing

 

 

 

 

again.

 

 

 

 

If successful, the problem may have been with the device.

 

 

 

 

There could also be a problem with the cable(s). Replace the

 

 

 

 

cable(s) and try printing again.

 

 

 

 

 

 

Your printer name is

1. Select Applications from the Go menu.

 

 

not displayed in the

2. Double-click the Printer Setup Utility icon in the Utilities folder.

 

 

Printer List of

If you are using the OS other than Mac OS X v.10.3, double-click the Print

 

 

Printer Setup Utility

Center icon.

 

 

(or Print Center).

3. Ensure that iP1500 is displayed in the Printer List.

 

 

 

If iP1500 is not displayed in the Printer List, reinstall the printer driver.

 

 

 

Note

If the problem persists, delete all unnecessary documents

 

 

 

 

from the Extensions and Control Panels folder.

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Canon IP1500 quick start An Error Message Appears on the Screen, Troubleshooting, Problem, Possible Cause, Try This