Canon IP1500 Troubleshooting, Problem, Possible Cause, Try This, See Print Media to Avoid on page

Troubleshooting

Problem

Possible Cause

Try This

Printed Surface is Scratched/Back of Paper is Smudged

Media is curled	If media is curled, its print side may be smudged by touching the Print Head.
	Uncurl the media.
	See “Uncurling the Media” in the User’s Guide.
Inside of the printer is	Periodically clean the inside of the printer with cotton swabs or the like.
dirty.	See “Cleaning the Inside of the Printer” in the User’s Guide.
Inappropriate paper	Check to see if the paper you are printing on is too thick or curled.
type used	See "Print Media to Avoid" on page 3.
	Note that smudging may occur at the top and bottom edges of the paper when
	using Borderless Printing. Ensure that the paper you are using is compatible
	with Borderless Printing.
	See "Media Types Suitable for Borderless Printing" on page 23.
	See "Media Types Suitable for Borderless Printing" on page 23.
Paper Feed Roller is	Clean the Paper Feed Roller.
dirty	See "Paper Does Not Feed Properly" on page 53.

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