Canon IP1500 Handling Error Messages, Troubleshooting, Number of Flashes, Possible Cause

Troubleshooting

Handling Error Messages

When a printer error occurs, the POWER/ERROR lamp flashes. The number of flashes indicates the type of error that has occurred. Count the flashes and take the appropriate action to correct the error.

Number of

Flashes

Possible Cause

Try This

Two flashes	Printer is out of	Reload paper and press the RESUME/CANCEL button.
	paper
Three flashes	Paper jam	If a paper jam occurs, clear the jammed paper, reload paper in the printer, then
		press the RESUME/CANCEL button. See "Paper Jams" on page 53.
Four flashes	Ink tanks installed	Reinstall the ink tanks. Ensure that the tanks are firmly seated in the Print Head.
	incorrectly
Five flashes	No Print Head	Install a Print Head correctly. Press the POWER button to turn off the printer, and
	installed / Defective	press the POWER button again to turn on the printer. If the same error occurs, the
	Print Head	Print Head may be defective. Contact the Customer Care Center.
Eight flashes	Waste ink absorber*	The printer has a built-in waste ink absorber to hold the ink consumed during Print
	almost full	Head cleaning. Eight flashes indicates that this absorber is nearly full.
		Press the RESUME/CANCEL button to clear the error so printing can continue.
		Contact the Customer Care Center.
Note POWER lamp flashes		An error that requires contacting the Customer Care Center may have occurred.
		Disconnect the printer cable from the printer, and then turn the printer off and
alternately green and
		unplug the printer from the power supply. Reconnect the printer cable, and then
orange
		plug the printer back in and turn the printer back on after leaving it for a while. If
		the problem remains, contact the Customer Care Center.

*The waste ink absorber absorbs ink used at cleaning and so on. When you experience this error, you must replace the waste ink absorber and check the printer.

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