Canon IP1500 Cannot Install the Printer Driver, Troubleshooting, Problem, Possible Cause

Troubleshooting

Cannot Install the Printer Driver

Problem

Possible Cause

Try This

Cannot Install the Printer Driver

Installation	Follow the Easy Setup Instructions for proper printer driver installation.
procedure not	If the installer was forced to terminate due to an error, remove the CD-ROM from
followed correctly
	the CD-ROM drive and restart your computer. Reinstall the printer driver. If this
	problem persists, contact the Customer Care Center.
Other applications	Other applications opened on your computer can interfere with the installation
running in the	routine. Close all open software applications before reinstalling the printer driver.
background	Refer to the Easy Setup Instructions for installing the printer driver.
Installation does
not start	If printer driver installation did not start automatically when you inserted the CD-
automatically when
	ROM into the CD-ROM drive:
the CD-ROM is
	1. Click Start and select My Computer.
inserted into the
	2. Double-click the CD-ROMicon.
drive
	For non-Windows XP, open the My Computer window, and then double-click the CD-
	ROM icon.
	Double-click the CD-ROMicon on your desktop to start installation.
Installation CD-ROM	Ensure that there are no problems with the Setup Software & User’s Guide CD-
not working	ROM.
properly
	Use Windows Explorer to ensure that the CD-ROM can be read.
	Ensure that the CD-ROMicon is displayed on the desktop.
	If there is any problem with the CD-ROM, contact the Customer Care Center.
Unable to proceed
beyond the Printer
Connection Screen		If you cannot proceed beyond the Printer
		Connection screen;
		1. Click Cancel.
		2. When the Installation Failure screen is
		displayed, click Start Over.
		3. Easy Intall screen is displayed, click
		Back.
		4. Click Exit, then remove the CD-ROM.
		5. Turn the printer off.
		6. Restart the computer.
		7. Carefully follow the procedures
		described in the Easy Setup Instructions
		and reinstall the printer driver.

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