Troubleshooting

 

Problem

Possible Cause

 

Try This

 

 

 

 

Printer not ready

If the POWER lamp is off, turn the printer on.

 

 

 

 

 

 

 

 

 

If the POWER lamp is flashing green, the printer is initializing. Wait until the

“Error No.: 300”

 

 

POWER lamp stops flashing.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Printer not properly

Ensure that the printer is securely connected to the computer.

 

 

 

 

connected

Note

If you are using a switching hub or other device, disconnect the

 

 

 

 

 

 

 

 

 

 

 

printer and reconnect it directly to the computer and try printing

 

 

 

 

 

 

again.

 

 

 

 

 

 

If successful, the problem may have been with the device.

 

 

 

 

 

 

There could also be a problem with the cable(s). Replace the

 

 

 

 

 

 

cable(s) and try printing again.

 

 

 

 

 

 

 

 

 

 

Your printer name is

1. Select Applications from the Go menu.

 

 

 

 

not displayed in the

2. Double-click the Printer Setup Utility icon in the Utilities folder.

 

 

 

 

Printer List of

If you are using an OS other than Mac OS X v.10.3, double-click the Print

 

 

 

 

Printer Setup Utility

Center icon.

 

 

 

 

(or Print Center)

3. Ensure that iP90 is displayed in the Printer List.

 

 

 

 

 

If iP90 is not displayed in the Printer List, reinstall the printer driver.

 

 

 

 

 

Note

If the problem persists, delete all unnecessary documents

 

 

 

 

 

 

from the Extensions and Control Panels folder.

 

 

 

 

 

 

 

 

 

 

Waste ink absorber

The printer has a built-in waste ink absorber to hold the ink used during print

 

 

 

 

 

 

 

 

almost full

head cleaning. Eight flashes indicates that this absorber is nearly full.

“Error No.:1700”

 

Press the RESUME/CANCEL button to clear the error so you can continue

 

 

 

 

 

 

 

 

 

 

printing. Before the waste ink absorber becomes completely full, contact the

 

 

 

 

 

Customer Care Center.

 

 

 

 

 

 

 

 

 

 

A specified period

Disconnect the camera cable, press the RESUME/CANCEL button on the printer

 

 

 

 

 

 

 

 

of time has elapsed

and reconnect the cable.

“Error No.:2001”

without receiving a

If the error is still unresolved, there is a possibility that you are using a digital

 

 

 

 

 

 

 

 

response from the

camera or digital video camcorder that is not supported by this printer. Use a

 

 

 

 

digital camera/The

digital camera or digital video camcorder compatible with this printer.

 

 

 

 

digital camera or

 

 

 

 

 

 

digital video

 

 

 

 

 

 

camcorder

 

 

 

 

 

 

connected is not

 

 

 

 

 

 

compatible with

 

 

 

 

 

 

this printer

 

 

 

 

 

 

 

 

 

 

 

 

 

If the ink tank has

 

 

 

 

 

 

 

 

 

 

 

 

been replaced with

 

 

Have you replaced

 

 

a new one

 

 

an ink tank with a

 

 

 

 

 

new one? message is

 

 

 

displayed

 

Click Yes to reset the ink counter.

 

 

 

 

 

See "Resetting the Ink Counter" on page 64.

If the ink tank has

Click No on the dialog box described above.

been removed for a

You can choose the option to disable the diaplay of this confirmation message.

certain period (the

1.

Ensure that the printer is turned on and open the Printer Properties dialog

ink tank has not

 

box.

been replaced)

 

2.

Click the Maintenance tab and then click Low Ink Warning Setting.

 

 

3.

Clear the check box of Display a confirmation message of ink tank

 

 

replacement and click Send.

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