Canon IP90v 79

Troubleshooting

Paper Does Not Feed Properly

Problem	Possible Cause		Try This
Paper Does Not	Inappropriate paper	•	Check to see if the paper you are printing on is too thick or curled.
Feed Properly	type used		See "Print Media to Avoid" on page 4.
		•	Check if the paper exceeds the load limit mark. If it exceeds, load less paper.
			See "Load the paper." on page 5.

	Paper Feed Roller is	Follow the steps described below to clean the Paper Feed Rollers.
	dirty	If envelopes or post cards do not feed properly, even after correcting any paper
		curl, clean the Paper Feed Roller.
		1.	Ensure that the printer is turned on and there is no paper loaded in the printer.
		2.	Hold the RESUME/CANCEL button down and release after the POWER lamp
			flashes three times.
			The paper roller rotates as it cleans.
		3.	Repeat this cleaning operation one more time.
		4.	Load a sheet of plain paper in the printer.
		5.	Hold the RESUME/CANCEL button down and release after the POWER lamp
			flashes three times, then feed a sheet of paper.

	Paper Jams	Remove the paper according to the following procedure.
		1.	Slowly pull the paper out, either from the Auto Sheet Feeder or from the Paper
			Output Slot Cover, whichever is easier.

•If the paper tears and a piece remains inside the printer, open the Print Head Cover and remove it.

Caution Be careful not to touch any components inside the printer.

After removing all paper, close the Print Head Cover.

• If you cannot pull the paper out, turn the printer off and turn it back on.

The paper will be ejected automatically.

2. Reload the paper into the printer and press the RESUME/CANCEL button.

If you cannot remove the paper or if the paper tears inside the printer, or if the Paper jam error (See "Handling Error Messages" on page 76) continues after removing the paper, contact the Customer Care Center.

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Contents

Page Help Us Help You Better Before you contact Canon, please record the following information Canon U.S.A. Customer Technical Support Sequence Internet Email Tech Support Page Page Contents Contents Basic Printing Advanced Printing Printing Maintenance Troubleshooting Basic Printing 1 To turn off the printer, press the POWER button Print Media to Avoid Preparing the Printer 1Flatten the four corners of the paper before loading it 2 Prepare to load paper 3 Load the paper Loading Plain Paper Loading Envelopes Loading 4" x 6" size papers Photo Quality Media Media Suited to Business Documents Canon Speciality Media Create a document or open a file to print Open the Printer Properties dialog box 3 Specify the required settings 4 Print the document Select Paper Size Page 1 Press the RESUME/CANCEL button while printing Select Print from the File menu in your application program Select Edit Printer List from the Printer pop-upmenu Double-clickthe printer name displayed in the Name list Select the desired document, then click Delete icon Requirements for Infrared Communication with the Computer Requirements for Infrared Communication with the PDA Requirements for Infrared Communication with the Mobile Phone 1 Set up the printer 2 Start the Canon iP90 Setup Utility 3 Specify the paper size and layout Changing the Photo Print Settings Page Changing the Document Print Settings Page Performing Infrared Communication Set up the Printer Start Infrared Communication Page Advanced Printing Connecting to a PictBridge Compliant Device 4 Connect the PictBridge compliant device to the printer Printing Photographs Directly from a PictBridge Compliant Device About Image Data Format for Printing About “Paper Size” and “Paper Type” About “Layout” and “Trimming” About “Image optimize” About “Date print” Opening the Printer Properties Dialog Box from Your Application Program Opening the Printer Properties Dialog Box Directly from the Start Menu Improving Printed Images Adjusting Print Quality Page Click the Effects tab Select the Photo Optimizer PRO check box 4 Click OK Page Page Saving and Recalling Driver Settings 1 Open the Print dialog box Select all of the necessary settings Register new printer driver settings Easy-PhotoPrint(Windows/Macintosh) PhotoRecord (Windows) Easy-WebPrint(Windows) 1 Start Easy-PhotoPrint 2 Select photographs 3 Select the paper 4 Select the layout Printing Maintenance Printing the Nozzle Check Pattern With the printer on, load a sheet of Letter-sizedplain paper in the printer 3 Print the Nozzle Check Pattern Open the BJ Printer Utility dialog box Page Examining the Nozzle Check Pattern 1 Confirm the printed nozzle check pattern Cleaning Pattern Check Page 3 Start Print Head Cleaning 4 Check the Print Head condition Page Page Page 3 Start Print Head Deep Cleaning Page Page Page 1 With the printer on, load a sheet of Letter-sizedplain paper in the printer 2 Open the Printer Properties dialog box 3 Print the pattern 4 Align the Print Head Print the pattern Page Replacing an Ink Tank 1 Ensure that the printer is turned on, and then open the Print Head Cover 2 Remove the empty ink tank 3 Prepare a replacement ink tank Insert the ink tank Close the Print Head Cover Message Prompting Confirmation of Ink Tank Replacement Resetting the Ink Counter in the Printer Properties dialog box 2 Reset the Ink Counter Low Ink Warning Display How to Display Low Ink Warning Correctly Troubleshooting Page Page Page Page Page Page Page Page Page Page Page Page Page Page Appendix Media Types for Digital Camera Page Page Canon Cradle Kit CK-51B Canon Portable Kit LK-51B Canon Li-ionBattery LB-51 Canon Automobile Power Unit PU-100U Bluetooth Unit BU-10 About Universal AC Adapter and Power Cord Fill Out the CIWS Card The Cautions When Carrying Printer Page Page Page Page Page Color Printer Model: K10249 Canadian Radio Interference Regulations CANON U.S.A., INC. LIMITED WARRANTY ---(USA Only) Page Index Page Page Page Description Order # Ink Tanks Canon Specialty Papers Quick Start Guide