Troubleshooting

Troubleshooting

Troubleshooting usually falls into one of the following categories. In this chapter you will find the most common printing problems. Refer to the User's Guide for additional information on topics not covered in this section.

"Cannot Install the Printer Driver" on page 70

"Print Quality is Poor or Contains Errors" on page 72

"Troubleshooting Printer Hardware" on page 74

"Paper Does Not Feed Properly" on page 75

"Handling Error Messages" on page 76

"An Error Message Appears on the Screen" on page 78

"Cannot Print Properly through Infrared Communication" on page 81

"Cannot Print Properly from the Digital Camera" on page 82

When an Error Occurs

When an error occurs in printing such as the low ink tank or paper jams, a troubleshooting message is displayed automatically.

The message may vary depending on your operating system.

*When infrared communication is performed in Windows XP or Windows 2000, a BJ Status Monitor screen is not displayed.

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