Problems with the printing quality
The edges of the paper are dirty
Cause Corrective Action
The Platen has become dirty after borderless printing
or printing on small paper .
Open the T op Cover and clean the Platen .
( → P .718)
Make sure the same paper type is specied on the
printer as in the printer driver .
( → P .186)
( → P .213)
The paper type as specied on the printer does not
match the type specied in the printer driver .
Make sure the same paper type is specied in the
printer driver as on the printer .
1. Hold down the Stop button for a second or more
to cancel printing.
2. Change the paper type in the printer driver and
try printing again.
The paper is wrinkled or warped. Straighten out the wrinkles or curls and reload the
paper . Do not use paper that has been printed on
previously .
( → P .180)
( → P .210)
A cut line is printed because the function to reduce
cutting dust has been activated.
If this function is not needed, deactivate
CutDustReduct. through the printer menu.
( → P .48)
When printing on Heavyweight Coated Paper or
other paper-based media, choose a V acuumStrngth
setting of Strong or Strongest . If the paper is still
scratched, try raising the Printhead higher in Head
Height , one level at a time. ( → P .660) ( → P .653)
Y ou are printing on heavyweight paper or paper that
curls or wrinkles easily after absorbing ink.
When printing on CAD T racing Paper or lm-based
media, choose a V acuumStrngth setting of Standard
,Strong , or Strongest . If the paper is still scratched,
try raising the Printhead higher in Head Height , one
level at a time. ( → P .660) ( → P .653)
The Printhead is set too low . In Head Height , choose Automatic . ( → P .653)
The Ejection Guide is soiled. Clean the Ejection Guide . ( → P .716)
T roubleshooting 741