Canon MF5630 Paper Feeding Problems

9

Troubleshooting

SUPPLY REC. PAPER

Cause	No paper is loaded in the cassette or multi-purpose feeder.
Remedy	Load paper in the cassette or multi-purpose feeder. (See "Loading Paper," on p. 2-3.)Make sure the
	paper stack in the cassette does not exceed the capacity of the cassette.
	Load paper in the multi-purpose feeder one by one.
	If you load paper while making copies, do not load a different paper size.
	On the second line in the LCD the message <CASSETTE> or <TRAY> and the paper size may
	appear. In this case, load the corresponding paper in the cassette or multi-purpose feeder.
SYSTEM ERROR
Exxx*
Cause	An error of some kind has occurred in the machine.
Remedy	Unplug the machine from the power supply and wait approximately 3 minutes to 5 minutes, then plug
	it in again. If this does not solve the problem, unplug the machine and contact your local authorized
	Canon dealer or the Canon help line.
TONER SUPPLY LOW**
Cause	The toner is running low.
Remedy	Remove and rock the cartridge several times to distribute toner evenly. Then reinstall the cartridge.
	(See "When to Replace the Cartridge," on p. 8-3.)

*xxx stands for a number.

**Only for the MF5650 model.

Paper Feeding Problems

Paper does not feed correctly.

QDoes the cassette or multi-purpose feeder contain an appropriate quantity of sheets?

AMake sure the paper stack in the cassette or the paper in the multi-purpose feeder does not exceed the capacity of the cassette or multi-purpose feeder. (See "Loading Paper," on p. 2-3.)

QIs paper loaded correctly?

AMake sure the paper stack in the cassette or the paper in the multi-purpose feeder is loaded properly, and that the paper guides are adjusted correctly. (See "Loading Paper," on p. 2-3.)

QIs the cassette inserted into the machine correctly?

APush the cassette into the machine as far as it will go, and make sure the cassette is not tilted or inserted at an angle.

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