Canon MF5630 If You Cannot Solve the Problem

9

Troubleshooting

The letter "E" and numbers appear in the LCD.

QIs the machine working properly?

AUnplug the machine and wait approximately 3 minutes to 5 minutes, then plug it in again. If the message is still displayed, unplug the machine and contact your local authorized Canon dealer or the Canon help line.

If You Cannot Solve the Problem

If you have a problem with your machine and you cannot solve it by referring to the information in this chapter, contact your local authorized Canon dealer or the Canon help line.

CAUTION

If the machine makes strange noises, emits smoke or strange smells, unplug the power cord immediately, and then contact your local authorized Canon dealer or the Canon help line. Do not attempt to disassemble or repair the machine yourself.

IMPORTANT

Attempting to repair the machine yourself may void the limited warranty.

If you need to contact your local authorized Canon dealer or the Canon help line, make sure you have the following information:

•Product name MF5630/5650

•Serial number

The serial number is on the label located at the back of the machine.

•Software version number

•Place of purchase

•Nature of problem

•Steps you have taken to solve the problem and the results

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Contents

Page Manuals for the Machine Set-UpSheet Quick Reference Guide User’s Guide (This Manual) Facsimile Guide Copyright Trademarks Chapter Introduction Paper Handling Chapter 3 Document Handling Printing from Your Computer Copying Scanning System Monitor Maintenance Troubleshooting Chapter 10 Machine Settings Appendix Symbols Used in This Manual Keys Used in This Manual Messages Displayed in the LCD Illustrations Used in This Manual Introduction Page c d Operation Panel ■MF5650 a b c fgh k l Standby Display ■Copy Mode Copy ratio Exposure Image Setting the Energy Saver Mode Manually Restoring from the Energy Saver Mode Manually Paper Handling Printing Areas Loading Paper in the Cassette Page Page Loading Paper in the Multi-PurposeFeeder Loading an Envelope in the Multi-PurposeFeeder Specifying the Paper Size Specifying the Paper Type Orientation of the Document and the Paper Loading Paper Type and Paper Output Area Face Down Paper Output Area Face Up Paper Output Area Document Handling Problem Documents Placing a Document on the Platen Glass Loading Documents in the ADF Page The Paper Path of the ADF Printing from Your Computer Canceling Printing Copying Enlarging/Reducing Using Preset Copy Ratios Enlarging/Reducing Using Custom Copy Ratios Adjusting the Image Quality (Resolution) Adjusting the Exposure (Density) Collate Copy ■When Placing a Document on the Platen Glass 2 on 1 Copy Page Reserve Copy Scanning Page System Monitor Confirming and Deleting a Fax Job Confirming Transmission Results Confirming and Deleting a Copy Job Confirming and Deleting a Report Job Confirming and Deleting a Print Job Maintenance Cleaning the Exterior Cleaning the Scanning Area Cleaning the ADF Area When to Replace the Cartridge Print Yield Handling and Storing the Cartridge ■Storage Precautions ■Storing Partially Used Cartridges ■Recycling Used Cartridges Replacing the Cartridge Page BAB Carrying the Machine by the Sides Transporting the Machine by Car Troubleshooting Removing Jammed Paper from Inside the Machine Page Page Page Page Removing Jammed Paper from the ADF Page LCD Messages Page Paper Feeding Problems Page Page Copying Problems Print Quality Problems Page Printing Problems Scanning Problems General Problems If You Cannot Solve the Problem Machine Settings PAPER SETTINGS COMMON SETTINGS Page COPY SETTINGS PRINTER SETTINGS TIMER SETTINGS Appendix Page Index Symbols Page Page CANON INC CANON U.S.A., INC CANON CANADA INC CANON EUROPA N.V CANON FRANCE S.A