Problem | Possible Cause |
| Action | See page |
Nothing happens when the | 1. One or more of the melody channels | 1. | Use the Mixer to turn on | |
LAYER or SPLIT button is | (2 through 4) is turned off. |
| Channels 2 through 4. |
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pressed. | 2. The volume setting of one or more of | 2. | Use the Mixer to raise the | |
| the melody channels (2 through 4) is |
| volume setting of Channels 2 |
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| too low. |
| through 4. |
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| 3. The keyboard is in record standby. | 3. | The LAYER and SPLIT buttons | |
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| are disabled during recording |
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| and record standby. |
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| 4. The SMF Player Mode is currently | 4. | Turn off the SMF Player Mode. | |
| being use. |
| LAYER and SPLIT are not |
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| available while the SMF Player |
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| Mode is in use. |
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No sound is produced when | 1. MIDI cables are not connected | 1. | Connect MIDI cables properly. | |
playing MIDI data from a | properly. |
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computer. | 2. Channel is turned off, or volume | 2. | Use the Mixer to turn the | |
| setting is too low. |
| channel on, or raise the volume |
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| setting. |
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Playing on the keyboard produces | The computer’s MIDI Thru function is | Turn off the MIDI Thru function on | ||
an unnatural sound when | turned on. | the computer or turn off Local |
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connected to a computer. |
| Control on the keyboard. |
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Cannot record chord | Accomp/Song MIDI Out is turned off. | Turn on Accomp/Song MIDI Out. | ||
accompaniment data on a |
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computer. |
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The keyboard starts up | 1. Flash memory is corrupted. | 1. a. Remove the batteries from the | ||
abnormally when it is turned on. |
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| keyboard and disconnect the |
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| AC adaptor and press the |
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| POWER button. |
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| b. Reload the batteries and/or |
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| reconnect the AC adaptor, and |
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| then press the POWER button |
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| again to turn on power |
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| c. Use the TRANSPOSE/ |
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| FUNCTION button to perform |
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| the system reset operation |
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| • If this does not solve the |
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| problem, contact your |
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| nearest authorized CASIO |
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| Service Provider to request |
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| repair. |
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| 2. The keyboard detected abnormal | 2. Wait (about 40 seconds) until the |
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| flash memory data and is | “Pls Wait” message disappears |
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| automatically resetting the keyboard | from the display. |
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| system. |
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A downloaded tone with | Someone may have turned off the | Use the TRANSPOSE/FUNCTION | ||
waveform contains noise or | keyboard while data was being stored in | button to perform the system reset |
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keyboard operations become | Flash memory or something else has | operation. |
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abnormal when user data is | caused Flash memory contents to become | If this does not correct the problem, |
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selected. | corrupted for some reason. | contact your nearest authorized |
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| CASIO Service Provider to request |
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| maintenance. |
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A tone’s quality and volume | This is an unavoidable result of the digital sampling process,* and does not |
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sounds slightly different | indicate malfunction. |
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depending where it is played on | * Multiple digital samples are taken for the low range, middle range, and high |
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the keyboard. | range of the original musical instrument. Because of this, there may be a very |
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| slight difference in tonal quality and volume between sample ranges. |
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