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| Technical Information | |
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Troubleshooting Guide |
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| Symptom |
| Cause(s) |
| Action(s) |
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| • | No power on outlet |
| • Repair outlet problem or use another outlet | ||
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| • | Blown fuse |
| • Replace blown fuse with same type and rating | ||
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| fuse | |
| Fixture does not power up |
| • | Bad power cord/plug |
| • | Repair or replace power cord/plug | |
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| • | Bad power switch |
| • | Replace power switch | |
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| • | Bad power supply |
| • | Replace power supply | |
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| • | Bad main controller |
| • | Replace main controller | |
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| Fixture powers up but |
| • State/Power On parameter set to NO |
| • Change parameter to YES | |||
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| • | Lamp temperature problems |
| • | Check error messages and follow instructions | ||
| lamp does not ignite |
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| • | Lamp problems |
| • | Check error messages and follow instructions | ||
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| • Dimmer not at full output |
| • | Adjust dimmer value | ||
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| • | Lamp still cold |
| • Wait for lamp to come up with full output | ||
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| temperature | |
| Lamp ignited but has low |
| • | CTC or CMY filter interfering |
| • | Set color wheel or filter to home position | |
| intensity/color |
| • | Defective or old lamp |
| • | Replace lamp | |
| temperature |
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| • | Misaligned lamp |
| • | Realign lamp | |
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| • | Defective lamp wires or socket |
| • Repair/change wiring or socket | ||
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| • | Defective ballast |
| • | Replace ballast | |
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| • | Defective or old lamp |
| • | Replace lamp | |
| Lamp flickers or turns off |
| • | Temperature problems |
| • | Check error messages and follow instructions | |
| by itself |
| • | Defective lamp wires or socket |
| • Repair/change wiring or socket | ||
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| • | Defective ballast |
| • | Replace ballast | |
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| Circuit breaker/fuse keeps |
| • | Excessive circuit load |
| • | Check total load placed on the electrical circuit | |
| tripping/blowing |
| • | Short circuit along the power wires |
| • Check for a short in the electrical wiring | ||
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| • | Wrong DMX addressing |
| • Check DMX mode and starting DMX address | ||
| Fixture does not respond |
| • | Damaged DMX cables |
| • | Check DMX cables | |
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| • | Wrong polarity on the controller |
| • | Check polarity switch settings on the controller | ||
| to DMX when nearby |
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| fixtures on the same |
| • | Loose DMX cables |
| • | Check cable connections | |
| universe do |
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| • | Faulty DMX interface |
| • Replace the Main board | |||
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| • | Faulty Display/Main board |
| • Replace the Main board | ||
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| • | Non DMX cables |
| • | Use only DMX compatible cables | |
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| • | Bouncing signals |
| • | Install terminator as suggested | |
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| • Long cable / low level signal |
| • | Install an optically coupled DMX splitter right | ||
| DMX signal problems |
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| after the fixture with the strong signal | |
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| • | Too many fixtures |
| • | Install an optically coupled DMX splitter after | ||
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| unit #32 or before | |
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| • | Interference from AC wires |
| • Keep DMX cables separated from power | ||
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| cables or fluorescent/black lights |
If you still experience technical problems after trying the above solutions, contact CHAUVET® Technical Support.
Legend™ 1200E Spot User Manual Rev. 03c |