Troubleshooting
Troubleshooting
Error checklist
Problem | Possible cause | Possible solution | |
No operation | Batteries are flat or rechargeable | Replace the batteries or recharge the | |
indication | battery is flat | accupack | |
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| Transmitter and receiver are not on the | Set transmitter and receiver to the | |
No audio signal | same frequency. | same frequency . | |
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The transmitter is out of range. | Reduce the distance between | ||
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| transmitter and receiver. | ||
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RF signal available, | The transmitter’s microphone is muted | Deactivate the muting function | |
(“MUTE”) |
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but no audio signal | Defective microphone | Replace microphone | |
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| Defective headphones | Replace headphones | |
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Audio signal has a | Transmitter sensitivity is adjusted too | see “Adjusting the sensitivity” on | |
high level of | |||
low | page 47 | ||
background noise | |||
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Audio signal is | Transmitter sensitivity is adjusted too | see “Adjusting the sensitivity” on | |
distorted | high | page 47 | |
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| No contact with the rechargeable |
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| battery (contacts are dirty or | Clean the contacts or insert the | |
| rechargeable battery is not inserted | rechargeable battery correctly | |
| correctly) |
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L 2015: | rechargeable battery is defective |
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red LED flashes | (overaged or defective rechargeable | Replace the accupack | |
besides a charging | battery cells) |
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compartment |
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rechargeable battery temperature is | Always charge the rechargeable | ||
| too low or too high | battery at room temperature | |
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| Batteries (primary cells) or individual |
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| rechargeable batteries have been | Only charge the BA 2015 accupack! | |
| inserted |
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If still operating problems with your transmission installation occur, please contact your local Sennhe- iser agent for assistance.
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