Cisco Systems 3.0(10) manual Cisco WebAttendant

New and Changed Information

Cisco IP Phone 7910 and Cisco IP Phone 7940 Compatibility Issue

Cisco IP Phone 7910 and Cisco IP Phone 7940 are only supported by

Cisco CallManager Release 3.0(5a) and higher. If you are running an earlier version, you must upgrade to a later version at http://www.cisco.com/cgi-bin/tablebuild.pl/callmgr.

New Software Features in Release 3.0(6)

The following sections contain new and changed hardware and software features in Release 3.0(6) of Cisco CallManager.

Cisco WebAttendant

Cisco WebAttendant supports the traditional role of a manual attendant console. Associated with a Cisco IP Phone, the application allows the attendant to quickly accept and dispatch calls to enterprise users. An integrated directory service provides traditional busy lamp field (BLF) and direct station select (DSS) functions for any line in the system. The application is Web-enabled and, therefore, portable to Windows 98, NT, and 2000 platforms.

As one of its primary benefits over traditional attendant console systems, Cisco WebAttendant monitors the state of every line in the system to efficiently dispatch calls. The absence of a hardware-based line monitor device offers a much more affordable and distributable manual attendant solution than traditional consoles.

Note Each Cisco CallManager in a cluster can process as many as 2000

Cisco WebAttendant calls per hour.

Release Notes for Cisco CallManager Release 3.0(10)

78-13493-02 9