Using Advanced Phone Features

4

 

Advanced Procedures for Technical Support Personnel

 

 

 

 

 

To enter an option directly, enter the number and press #. Some typical options you might to frequently are listed in the following table:

Number

Option

 

 

100

Tells you if Dynamic Host Configuration Protocol (DHCP) is enabled.

 

 

110

Recites the IP address of the phone.

 

 

120

Recites the netmask of the phone.

 

 

130

Recites the gateway address.

 

 

140

Recites the MAC (hardware) address of the phone.

 

 

150

Recites the phone software version.

 

 

160

Recites the primary DNS server address.

 

 

170

Recites the HTTP port on which the web server listens. Defaults to 80.

 

 

220

Recites the method of call control (SIP or SPCP).

 

 

73738

Restores the phone to the factory default software and settings.

 

Enter 1 to confirm, or * to exit. If you chose to reset, hang up to exit and

 

begin the restore process.

732668

Reboot the phone. After entering #, hang up to begin rebooting.

Advanced Procedures for Technical Support Personnel

Technical support personnel may need to view information about your phone or phone activities. Follow these procedures if instructed to do so by technical support person who are assisting you.

Cisco Small Business IP Phone SPA 30X User Guide (SPCP)

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Cisco Systems 30X manual Advanced Procedures for Technical Support Personnel, Number Option