Cisco Systems 30X Getting Started

1

Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 4

Getting Started

This chapter provides an overview of this document and basic information about

your Cisco Small Business IP phone.

•About This Document, page 4

•Overview of the Cisco Small Business IP Phones, page 6

•Getting to Know the Cisco SPA 301, page7

About This Document

This guide describes the concepts and tasks necessary to use and configure your

Cisco Small Business IP Phone.

NOTE The Cisco Small Business IP Phone features vary, depending on the type of call

control system that you are using and the functions that your phone administrator

has enabled. This document describes using the Cisco Small Business IP Phones

with a Smart Phone Control Protocol (SPCP) phone system, such as the Cisco

Unified Communications 500 Series. If you are using your Cisco Small Business

IP Phone with a Cisco SPA 9000 Voice System or a BroadSoft or Asterisk system,

see the

Cisco Small Business IP Phone SPA 30X (SIP) User Guide

.

Contents

Main Page Contents Chapter 1: Getting Started 4 Chapter 2: Installing Your Phone 13 Chapter 3: Using Basic Phone Functions 28 Contents Chapter 4: Using Advanced Phone Features 40 Page Getting Started About This Document Cisco Small Business IP Phone SPA 30X (SIP) User Guide Organization Overview of the Cisco Small Busine ss IP Phones Caring for Your Phone Getting to Know the Cisco SPA 301 Page Getting to Know the Cisco SPA 303 Page Softkey Buttons Using Keypad Shortcuts Installing Your Phone Before You Begin Installing Your Cisco SPA 301 IP Phone Connecting the Handset Connecting the Power Connecting Your Cisco SPA 301 to the Network Wireless-G Bridge for Phone Adapters Quick Installation Guide (Optional) Connecting Your Cisco SPA 301 to the Wireless Network Installing Your Cisco SPA 303 IP Phone Connecting the Handset Connecting the Power Wireless-G Bridge for Phone Adapters Quick Installation Guide Connecting Your Cisco SPA 303 to the Network (Optional) Connecting Your Cisco SPA 303 to the Wireless Network (Optional) Installing the Cisco SPA 303 Stand (Optional) Connecting a PC to Your Cisco SPA 303 (Optional) Connecting Wired and Wireless Headsets (Optional) Mounting Your Cisco SPA 30X Phone to the Wall Page Page Page Page Page Reversing the Handset Retention Tab Verifying Phone Startup Upgrading Your Phones Firmware Cisco Configuration Assistant Smart Business Communications System Administrator Guide Using Basic Phone Functions Using Phone Hardware and Accessories (Cisc o SPA 303) Using the Speakerphone Using the Headset with Your IP Phone Switching Between the Handset/He adset/Speakerphone During a Call Adjusting Call Volume and Muting Placing or Answering a Call Using Hold and Resume Page Performing an Attended Transfer Redialing a Number Viewing and Returning Missed Calls (Cisco SPA 303) Forwarding All Calls to Another Number (Cisco SPA 303) Forwarding All Calls Setting Do Not Disturb (Cisco SPA 303) Picking Up a Call from Another Extension (Cisco SPA 303) Using Call Back Placing a Three-Way Conference Call Using the Local Directory (Cisc o SPA 303) Using the Call History Lists (Cisco SPA 303) Deleting All Numbers from the Missed Calls, Received Calls, or Placed Calls List Page Using Advanced Phone Features Logging in to Your Phone/Extension Mobility (Cisco SPA 303) Page Adding and Using Speed Dials (Cisco SPA 303) Page Monitoring/Accessing Another Phone from Your Phone (Cisco SPA 303) Customizing Your LCD Screen (Cisco SPA 303) Changing the LCD Screen Contrast Configuring the Phone Screen Saver Turning on the Screen Saver Immediately Updating Your Ring Tone Using the Interactive Voice Response Menu on the Cisco SPA 301 Advanced Procedures for Technical Support Personnel Viewing St atus Information a nd Statistics Rebooting, Restarting, and Resetting a Phone ! A Where to Go From Here A