Chapter 7 MPLS VPN Solution Troubleshooting Guide

Auditing Problems

13.Question: The audit seems to have been performed (from audit reports), but the All VPN Service Requests Report shows the service request is still in the prior state.

Answer: This is possible if the saving the state change and audit trail information to the Repository

failed. In such a case, observe that an extra row is present in the report: Repository Error. This details the reasons for the failure to write to the Repository. If you see this, report it to the Cisco Support.

14.Question: I see an extra row in the Audit Reports: Repository Error. What does this mean?

Answer: A read/write operation to the Repository failed. Report this error and send your current Repository to Cisco Support.

Cisco VPN Solutions Center: MPLS Solution User Guide

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Cisco Systems 78-10548-02 manual Mpls VPN Solution Troubleshooting Guide Auditing Problems