C H A P T E R 7
MPLS VPN Solution Troubleshooting Guide
This chapter describes how to recognize and troubleshoot problems you might encounter when deploying MPLS VPN Solution services.
General Topics
1.Question: I executed an Add VPN Service to CE followed by a Deploy Service Requests, then I selected Generate Audit Reports. However, the All VPN Service Requests Report indicates that the service request is not in either a Deployed or Functional state. Where do I look?
Answer: If the service request is in the Requested, Invalid, or the Failed Deploy state, refer to the “Provisioning Problems” section on page
2.Question: What are the service deployment states? What do they mean?
Answer: Table
Table
Service Request Type | Description |
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Broken | While the router is correctly configured, the service is unavailable (due to a |
| broken cable or Layer 2 problem, for example). A service request moves to |
| Broken if the Auditor finds the routing and forwarding tables for this service, |
| but they do not match the service intent. |
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Closed | A service request moves to Closed if the service request should no longer be |
| used during the provisioning or auditing process. A service request moves to |
| the Closed state only upon a successful audit of a remove request. MPLS |
| VPN Solution does not remove a service request from the database to allow |
| for extended auditing. Only a specific administrator action results in service |
| requests being removed. |
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|
Deployed | A service request moves to Deployed if the configlet commands have been |
| verified as found in the router configuration file. Deployed indicates that the |
| configuration file has been downloaded to the router, and the intent of the |
| request has been verified at the configuration level. |
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Cisco VPN Solutions Center: MPLS Solution User Guide
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