Chapter 7 MPLS VPN Solution Troubleshooting Guide
Provisioning Problems
Figure 7-3 All VPN Service Request Report
d.Select the Invalid service request.
e.From the Provisioning
f.If you have multiple Invalid requests, then either repeat this procedure for all service requests or choose Provisioning > Deploy Service Requests.
g.Be sure to click the Deploy selected service requests radio button.
10.Question: My service request is in the Failed Deploy state. How should I address the problem?
Answer: Failed Deploy indicates that there is an error while downloading the changed configlets back to the router (refer to Table
The procedure described for an Invalid request (see Question 8) pertains here as well. However, in the Task Logs Summary table, look at the
The cause of the problem could be either one of two possibilities: 1) while the configuration changes were downloading, the link to the router(s) was dropped or 2) a configuration command that was sent to a router invoked a warning or error message.
a.First, read the error message and try to understand it. Was it a communication error?
b.If so, Telnet to the router from the MPLS VPN Solution workstation. Get the communication to work first.
c.Redeploy the service request by choosing Provisioning > List All Service Requests.
d.From the All VPN Service Requests Report, click Provisioning, and choose Deploy VPN Services.
If the error was due to a command that generated a warning or error, the router may have rejected the command because the version of the Cisco IOS on the router does not support it. If the problem persists, contact the Cisco Technical Assistance Center and provide a) the Command Rejected information, and b) the show version output from the router.
11.Question: I’ve received the error “CORBA generated exception.” Now even if I start the CNGS Server and redeploy, I get this error and the service request is Invalid.
Answer: It is likely that the CNGS Server has crashed.
Cisco VPN Solutions Center: MPLS Solution User Guide
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