Cisco Systems 7915 warranty Problem Solution

Problem	Solution
Buttons on the first	• Verify that the interface cable
Cisco Unified IP Phone	between your Cisco Unified IP
Expansion Module 7915	Phone and your Cisco Unified
are all amber.	IP Phone Expansion
	Module 7915 is connected.
	• Verify with your system
	administrator that your
	Cisco Unified IP Phone
	Expansion Module 7915 is
	defined in Cisco Unified
	Communications Manager.
Buttons on the second	Verify with your system
Cisco Unified IP Phone	administrator that your
Expansion Module 7915	Cisco Unified IP Phone
are all amber.	Expansion Module 7915 is
	defined in Cisco Unified
	Communications Manager.
Buttons are off, and the	Verify with your system
Cisco logo is frozen in the	administrator that your
display area.	Cisco Unified IP Phone
	Expansion Module 7915 is
	defined as a Cisco Unified
	IP Phone Expansion Module 7915
	in Cisco Unified Communications
	Manager.
The page shift button does	Verify with your system
not display the second	administrator that your
page.	Cisco Unified IP Phone
	Expansion Module 7915 is
	configured as a 24-line module
	instead of a 12-line module.
	in Cisco Unified Communications
	Manager.

If you are experiencing other difficulties, contact your system administrator.

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