Basic Call Handling

If you want to...

Then...

 

 

 

Transfer a call without

1. From an active call, choose Options >Trnsfer.

talking to the transfer

2.

Dial the target number.

 

recipient

 

3.

ChooseOptions > Trnsfer again to complete the transfer or

 

 

 

EndCall to cancel.

 

 

Note If your phone supports on-hook transfer, you can alternately

 

 

complete the transfer by disconnecting.

 

 

 

Talk to the transfer

1.

From an active call, choose Options > Trnsfer.

recipient before transferring

2.

Dial the target number.

 

a call (consult transfer)

 

3.

Wait for the transfer recipient to answer.

 

 

4.

Choose Options > Trnsfer again to complete the transfer or

 

 

EndCall to cancel.

 

 

Note If your phone supports on-hook transfer, you can alternately

 

 

complete the transfer by disconnecting.

 

 

Transfer two current calls

1. Scroll to highlight any call on the same line.

to each other

2.

Choose Options > Select.

displays by the selected call.

(direct transfer) without

3.

Scroll to highlight the other call on the same line.

staying on the line

 

 

 

 

4.

Choose Options > DirTrfr.

 

 

 

The two calls connect to each other and drop you from the call.

 

Note If you want to stay on the line with the callers, use Join instead.

 

 

 

Redirect a call to your voice

Choose Options > iDivert.

 

messaging system

The call is automatically transferred to your voice message greeting.

 

 

You can use iDivert with a call that is active, ringing, or on hold.

 

 

 

 

Tips

If on-hook transfer is enabled on your phone, you can either disconnect to complete the transfer, or choose Options > Trnsfer and then disconnect.

If on-hook transfer is not enabled on your phone, disconnecting without using Trnsfer again places the call on hold.

You cannot use Trnsfer to redirect a call on hold. To remove the call from hold before transferring it, choose Resume.

Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unified Communications Manager 7.0

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Cisco Systems 7921G manual Choose Options Select, Choose Options DirTrfr, Choose Options iDivert

7921G specifications

The Cisco Systems 7921G is a notable wireless VoIP phone designed specifically for business environments. It enhances communication capabilities by merging the advantages of Voice over Internet Protocol (VoIP) with the mobility of wireless technology. The 7921G caters to the needs of enterprises that require reliable connectivity and flexibility.

One of the standout features of the Cisco 7921G is its ergonomic design, which includes a large color display screen that enhances usability. The phone's intuitive interface allows users to navigate through menus effortlessly. Additionally, the device supports a wide range of languages, making it a suitable option for global enterprises.

Technically, the 7921G operates on the IEEE 802.11b/g wireless standards, which ensures compatibility with existing Wi-Fi networks. It employs advanced security protocols such as WPA and WPA2 to safeguard communications against unauthorized access. This is critical for organizations where data security is a top priority.

The device supports a range of advanced telephony features, including call hold, transfer, and three-way conferencing. These features facilitate effective collaboration among team members, regardless of their physical locations. The 7921G also includes support for XML-based applications, enabling custom business applications to be integrated seamlessly.

Battery life is another essential characteristic of the Cisco 7921G. It comes equipped with a rechargeable battery that provides sufficient talk time for a busy workday. Furthermore, the phone features Energy Efficient Ethernet, enhancing power management and reducing overall operational costs.

Audio quality is paramount in any VoIP device, and the 7921G excels in this area with wideband audio technology. This ensures crystal-clear voice clarity, allowing for more natural conversations. In addition, the integration of advanced noise-cancellation technology minimizes background distractions, making conversations more focused and productive.

Moreover, the Cisco 7921G is designed to integrate seamlessly with Cisco Unified Communications Manager, providing IT departments with a unified management experience for VoIP deployment. The combination of features, technologies, and characteristics makes the Cisco 7921G a valuable asset for businesses seeking to improve their communication solutions, offering a balance of mobility, functionality, and security.