Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone

Viewing the Phone Status Menu

Table 8-4

Status Message, Description, and Possible Explanation and Action (continued)

 

 

 

 

Status Message

 

Description

Possible Explanation and Action

 

 

 

 

CFG file not found

 

Neither the name-based configuration

The configuration file for a phone is created when

 

 

file nor default configuration file were

the phone is added to the

 

 

not found on the TFTP Server.

Cisco Unified Communications Manager

 

 

 

database. If the phone has not been added to the

 

 

 

Cisco Unified Communications Manager

 

 

 

database, the TFTP server generates a CFG File

 

 

 

Not Found response.

 

 

 

Phone is not registered with

 

 

 

Cisco Unified Communications Manager.

 

 

 

You must manually add the phone to

 

 

 

Cisco Unified Communications Manager if

 

 

 

you are not allowing phones to auto-register.

 

 

 

See “Methods for Adding Phones to Cisco

 

 

 

Unified Communications Manager” section on

 

 

 

page 3-2for details.

 

 

 

If you are using DHCP, verify that the DHCP

 

 

 

server is pointing to the correct TFTP server.

 

 

 

If you are using static IP addresses, check

 

 

 

configuration of the TFTP server. See

 

 

 

“Configuring IP Network Settings” section on

 

 

 

page 4-23for details on assigning a TFTP

 

 

 

server.

 

 

 

 

CTL Installed

 

A certificate trust list (CTL) file is

None. This message is informational only.

 

 

installed in the phone.

For more information about the CTL file, see Cisco

 

 

 

 

 

 

Unified Communications Manager Security Guide.

 

 

 

 

CTL update failed

 

The phone could not update its

Problem with the CTL file on the TFTP server.

 

 

certificate trust list (CTL) file.

For more information, see Cisco

 

 

 

 

 

 

Unified Communications Manager Security Guide.

 

 

 

 

Duplicate IP

 

Another device is using the IP address

If the phone has a static IP address, verify that

 

 

assigned to the phone.

you have not assigned a duplicate IP address.

 

 

 

See “Configuring IP Network Settings”

 

 

 

section on page 4-23section for details.

 

 

 

If you are using DHCP, check the DHCP server

 

 

 

configuration.

 

 

 

LCS operation failed

The locally significant certificate (LSC)

For information about how to manage the LSC for

 

 

that is used for the security features did

your phone, see the “Using the Certificate

 

 

not install properly.

Authority Proxy Function” chapter in

 

 

 

Cisco Unified Communications Manager Security

 

 

 

Guide.

 

 

 

LCS operation complete

The LCS was updated successfully on

For information about how to manage the LSC for

 

 

the phone.

your phone, see the “Using the Certificate

 

 

 

Authority Proxy Function” chapter in

 

 

 

Cisco Unified Communications Manager Security

 

 

 

Guide.

 

 

 

 

Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Administration Guide

8-10

Page 10
Image 10
Cisco Systems 7926G, 7925G manual Unified Communications Manager section on, Unified Communications Manager Security Guide