Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone

Viewing the Phone Status Menu

Preserve logs

Preserve trace levels

Viewing the Status Messages

You can use the Settings menu and Status menu to view status messages for the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G. The Status Messages screen displays up to 10 of the most recent status messages that the phone has generated.

You can access this screen at any time, even if the phone has not finished starting up. Table 8-5describes the status messages that might appear. This table also includes actions you can take to address indicated errors.

To view status messages, follow these steps:

Step 1 Choose Settings > Status.

Step 2 Select Status Messages. The list of the status messages displays.

Step 3 To erase the messages, press the Clear softkey

Step 4 To exit the screen, press the Back softkey.

Table 8-4

Status Message, Description, and Possible Explanation and Action

 

 

 

 

Status Message

 

Description

Possible Explanation and Action

 

 

 

 

Bad MIC on phone

 

The manufacturing installed certificate

For information about how to manage the MIC for

 

 

(MIC) that is used for security features

your phone, see the “Using the Certificate

 

 

is bad.

Authority Proxy Function” chapter in

 

 

 

Cisco Unified Communications Manager Security

 

 

 

Guide.

 

 

 

 

Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Administration Guide

8-9

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Cisco Systems 7925G Viewing the Status Messages, Choose Settings Status, Cisco Unified Communications Manager Security