Cisco Systems 7925G information, see “Monitoring the Voice Quality of Calls” section on, page

Models: 7926G

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information, see “Monitoring the Voice Quality of Calls” section on

Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone

Viewing the Phone Status Menu

Table 8-6 Call Statistics Items (continued)

Item

Description

Voice Quality Metrics

MOS LQK

Score that is an objective estimate of the mean opinion score (MOS)

 

for listening quality (LQK) that rates from 5 (excellent) to 1 (bad).

 

This score is based on audible concealment events due to frame loss

 

in the preceding 8-second interval of the voice stream. For more

 

information, see “Monitoring the Voice Quality of Calls” section on

 

page 10-11.

 

Note The MOS LQK score can vary based on the type of codec

 

that the Cisco Unified IP Phone uses.

 

 

Avg MOS LQK

Average MOS LQK score observed for the entire voice stream.

 

 

Min MOS LQK

Lowest MOS LQK score observed from start of the voice stream.

 

 

Max MOS LQK

Baseline or highest MOS LQK score observed from start of the

 

voice stream.

 

These codecs provide the following maximum MOS LQK score

 

under normal conditions with no frame loss:

 

G.711 gives 4.5

 

G.729 A /AB gives 3.7

 

 

MOS LQK Version

Version of the Cisco proprietary algorithm used to calculate MOS

 

LQK scores.

 

 

CumConcealRatio

Total number of concealment frames divided by total number of

 

speech frames received from start of the voice stream.

 

 

IntConcealRatio

Ratio of concealment frames to speech frames in preceding

 

3-second interval of active speech. If using voice activity detection

 

(VAD), a longer interval might be required to accumulate 3 seconds

 

of active speech.

 

 

MaxConcealRatio

Highest interval concealment ratio from start of the voice stream.

 

 

Conceal Secs

Number of seconds that have concealment events (lost frames) from

 

the start of the voice stream (includes severely concealed seconds).

 

 

SevConcealSecs

Number of seconds that have more than 5 percent concealment

 

events (lost frames) from the start of the voice stream.

 

 

Related Topics

Viewing the Status Messages, page 8-9

Viewing Network Statistics, page 8-12

Viewing Firmware Versions, page 8-16

Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Administration Guide

8-15

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Cisco Systems 7925G, 7926G information, see “Monitoring the Voice Quality of Calls” section on, page, 8-15, Description