Cisco Systems 7926G Viewing Call Statistics, Press SETTINGS Status, 8-13, Description, Procedure

Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone

Viewing the Phone Status Menu

Table 8-5	Network Statistics Screen Items (continued)
Item		Description
TxBcast		Number of broadcast packets transmitted by the phone
RTSFail		Number of request to send (RTS) failures
ACKFail		Number of packet acknowledgements that failed
Retry		Number of times the phone retried to send packets
MRetry		Number of times the phone retried to send multicast packets
RetryFail		Number of times the phone retried and failed to send packets
AgedPkts		Number of packets removed from the transmit queue due to transmission
		timeout
OtherFail		Number of packets that failed to transmit due to other reasons
Success		Number of packets successfully transmitted
MaxFail		Maximum sequence of failure due to maximum retry limit

Related Topics

•Viewing the Status Messages, page 8-9

•Viewing Call Statistics, page 8-13

•Viewing Firmware Versions, page 8-16

Viewing Call Statistics

You can access the Call Statistics screen on the phone to display counters, statistics, and voice quality metrics in these ways:

•During call—You can view the call information by pressing the Select button twice rapidly.

•After the call—You can view the call information captured during the last call by displaying the Call Statistics screen.

Note You can remotely view the call statistics information using a web browser to access the Streaming Statistics web page. For more information about remote monitoring, see Chapter 9, “Monitoring the Cisco Unified Wireless IP Phone Remotely.”

A single call can have multiple voice streams, but data is captured for only the last voice stream. A voice stream is a packet stream between two endpoints. If one endpoint is put on hold, the voice stream stops even though the call is still connected. When the call resumes, a new voice packet stream begins, and the new call data overwrites the former call data.

To display the Call Statistics screen for information about the last voice stream, follow these steps:

Procedure

Step 1 Press SETTINGS > Status.

Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Administration Guide

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