Cisco Systems 7925G-EX, 7926G Viewing the Current Configuration, 8-11, Description, Procedure

Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone

Viewing the Phone Status Menu

Table 8-4	Status Message, Description, and Possible Explanation and Action (continued)
Status Message		Description	Possible Explanation and Action
TFTP Error		The phone does not recognize an error	Contact the Cisco TAC.
		code provided by the TFTP server.
TFTP server not authorized		The specified TFTP server could not be	• The DHCP server is not configured properly
		found in the phone CTL.	and is not providing the correct TFTP server
			address. In this case, update the TFTP server
			configuration to specify the correct TFTP
			server.
			• If the phone is using a static IP address, the
			phone may be configured with the wrong
			TFTP server address. In this case, enter the
			correct TFTP server address in the Network
			Configuration menu on the phone.
			• If the TFTP server address is correct, there
			may be a problem with the CTL file. In this
			case, run the CTL client and update the CTL
			file, making sure that the proper TFTP servers
			are included in this file.
TFTP timeout		TFTP server did not respond.	• Network is busy—The errors should resolve
			themselves when the network load reduces.
			• No network connectivity between the TFTP
			server and the phone—Verify the network
			connections.
			• TFTP server is down—Check configuration of
			TFTP server.

Viewing the Current Configuration

You can use the Settings menu and Status menu to determine the name of the configuration file for the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G.

To locate the configuration file name, follow these steps:

Procedure

Step 1 Choose SETTINGS > Status.

Step 2 Select Status Messages.

The phone displays the name of the configuration file in the following format:

SEPmacaddress.cnf.xml or SEPmacaddress.cnf.xml.enc.sgn.

Step 3 To exit the screen, press the Back softkey.

Related Topics

•Viewing the Status Messages, page 8-9

•Viewing Network Statistics, page 8-12

Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Administration Guide

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