Contents

Installing the ATA 187 3-1

 

 

 

 

Network Requirements

3-1

 

 

 

Safety Recommendations

3-2

 

 

 

What the ATA 187 Package Includes

 

3-2

 

Installing the ATA 187

3-3

 

 

 

 

Attaching a Phone to the ATA 187

3-3

 

Verifying the ATA 187 Startup Process

3-3

 

Configuring Startup Network Settings

3-4

 

Configuring Security on the ATA 187

 

3-4

 

Configuring the ATA 187

4-1

 

 

 

 

Telephony Features Available for the ATA 187 4-1

 

Configuring Product Specific Configuration Parameters

4-5

Adding Users to Cisco Unified Communications Manager

4-6

Configuring Fax Services

5-1

 

 

 

Using Fax Mode 5-1

 

 

 

 

 

Fax Modem Standards

5-1

 

 

 

Fax Modem Speeds

5-2

 

 

 

Troubleshooting and Maintenance

6-1

 

Resolving Startup Problems

6-1

 

 

 

Symptom: The ATA 187 Does Not Go Through its Normal Startup Process 6-1

Symptom: The ATA 187 Does Not Register with Cisco Unified Communications Manager 6-2

Checking Network Connectivity 6-2

 

Verifying TFTP Server Settings

6-2

 

Verifying DNS Settings 6-3

Verifying Cisco Unified Communications Manager Settings 6-3

Cisco Unified Communications Manager and TFTP Services Are Not Running 6-3

Creating a New Configuration File 6-3

Registering the Phone with Cisco Unified Communications Manager 6-4

Symptom: ATA 187 Unable to Obtain IP Address 6-4

ATA 187 Resets Unexpectedly 6-5

Verifying Physical Connection 6-5

Identifying Intermittent Network Outages 6-5

Verifying DHCP Settings 6-5

Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0)

 

iv

OL-21862-01

 

 

 

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Cisco Systems ATA187I1ARF manual Installing the ATA 187