Cisco Systems ATA187I1ARF Attended Transfer, Call Pickup, Call-Waiting Caller ID, Call Hold

Chapter 7 Using SIP Supplementary Services

Common Supplementary Services

•Call Forwarding in Sweden, page 7-7

Attended Transfer

This feature allows a user to transfer an existing call to another phone number after first consulting with the dialed party before the user hangs up. Perform the following steps to complete an attended transfer:

Procedure

Step 1 Press the flash button on the phone handset to put the existing party on hold and get a dial tone.

Step 2 Dial the phone number to which the existing party is being transferred.

Step 3 When the callee answers the phone, you may consult with the callee and then transfer the existing party by hanging up your phone handset.

Call Pickup

Allows you to answer a call that is ringing on another phone within your call pickup group. Perform the following steps to use the call pickup feature:

Procedure

Step 1 Pick up the phone handset.

Step 2 Press **3.

Caller ID

When the phone rings, the ATA 187 sends a Caller ID signal to the phone between the first and second ring (with name, phone number, time, and date information, if these are available).

Call-Waiting Caller ID

The ATA 187 plays a call waiting tone, then sends an off-hook Caller ID signal to the phone immediately after the first tone burst.

The ATA 187 sends the name, phone number, time, and date information, if these are available.

Call Hold

This feature allows the user to place an active state in a held state.

Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0)

7-2 OL-21862-01