OL-21862-01 | Cisco Systems ATA187I1ARF manual

Chapter 7 Using SIP Supplementary Services

Common Supplementary Services

Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0)

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Cisco Systems ATA187I1ARF manual OL-21862-01

Contents

Americas Headquarters Text Part Number OL-21862-01Page N T E N T S Iii Installing the ATA 187 Privacy Physical Interfaces A-2 Preface OverviewAudience Organization Related Documentation Cisco ATA 187 Analog Telephone AdapterCisco Unified Communications Manager Viii Document Conventions Cisco Product Security OverviewCisco Unified Communications Manager Business Edition Convention Description Convention Description Cisco ATA 187 Analog Telephone Adaptor Overview Cisco Analog Telephone Adaptor Session Initiation Protocol Overview SIP Capabilities Components of SIP SIP Clients Software Features Hardware Overview Name Signaling Event based passthrough Secure Real-Time Transport ProtocolTransport Layer Security Protocol Fax Relay ATA 187 SIP Services Modem Standards Fax Services Methods Supported Installation and Configuration Overview Supplementary Services OL-21862-01 Preparing to Install the ATA 187 on Your Network Providing Power to the ATA Power GuidelinesPower Outage Understanding Phone Configuration Files Understanding the ATA 187 Startup Process Purpose Related Topics See Understanding Phone Configuration Files Requires MAC Method Address? Adding the ATA 187 with Auto-Registration Determining the MAC Address of an ATA OL-21862-01 Installing the ATA Network Requirements Safety Recommendations What the ATA 187 Package Includes Installing the ATA ProcedureAttaching a Phone to the ATA Verifying the ATA 187 Startup Process Configuring Startup Network Settings Configuring Security on the ATA Configuring the ATA Telephony Features Available for the ATAFeature Description Configuration Reference Unified Communications Manager Features and Services Guide, Client Administration Guide, Date/Time Group Configuring Product Specific Configuration Parameters Configuration Window PathParameter Description Adding Users to Cisco Unified Communications Manager Page OL-21862-01 Configuring Fax Services Using Fax ModeFax Modem Standards Fax Modem Speeds Troubleshooting and Maintenance Resolving Startup Problems Checking Network Connectivity Verifying DNS Settings Symptom ATA 187 Unable to Obtain IP Address ATA 187 Resets Unexpectedly Verifying Dhcp SettingsVerifying Physical Connection Identifying Intermittent Network Outages Checking Static IP Address Settings Verifying Voice Vlan ConfigurationEliminating DNS or Other Connectivity Errors Troubleshooting ATA 187 Security General Troubleshooting TipsChecking Power Connection Problem Possible Cause Troubleshooting and Maintenance General Troubleshooting Tips Where to Go for More Troubleshooting Information Halfduxcollisionexceedthreshold Cleaning the ATA Using SIP Supplementary Services Common Supplementary Services Attended Transfer Call PickupCaller ID Call-Waiting Caller ID Group Call Pickup Meet-Me ConferencePrivacy Shared Line Speed Dial RedialUnattended Transfer Voice Mail Indication Voice-Messaging SystemMaking a Conference Call in the United States Making a Conference Call in Sweden Call Waiting in the United StatesCall Waiting in Sweden About Call Forwarding Cancelling Call Forwarding Call Forwarding in the United StatesCall Forwarding in Sweden Forward Unconditional OL-21862-01 Accessing the IVR and Configuring Your Phone Setting Voice Menu Codes Action IVR Code Navigating Notes Vlan ID ATA 187 Specifications Physical SpecificationsDescription Specification Electrical Specifications Environmental SpecificationsPhysical Interfaces Ringing Characteristics Software Specifications SIP Compliance Reference Information Recommended ATA 187 Tone Parameter Values by Country Parameter Recommended Values Table B-3 Italy Numerics GL-1 GL-2 PBX GL-3 GL-4 GL-5 GL-6 GL-7 GL-8 Symbols IN-1 Dhcp IN-2 Dhcp DNS IN-3 Vlan IN-4