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To Answer an MLPP Call:

End an active call (if necessary) and answer the MLPP call.
If the active call has lower precedence than the incoming call, the active call is preempted.
Tips
–
When you are receiving a priority (precedence) call, an MLPP icon on your phone screen indicates the priority level of
the call.
–
When you make or receive an MLPP-enabled call, you hear special ring tones and call-waiting tones that differ from
the standard tones.
–
When you or the other party are receiving a call that must preempt the current call, disconnect immediately to allow
the higher priority call to ring through.
–
When you have more than 1 active call, the call with the lowest precedence will be preempted. Similarly, for outgoing
calls, the call with lower precedence will be preempted first.
Park a Call (SCCP)
Call park allows a user to place a call on hold at a designated parking slot from which the call can be retrieved by anyone on
the system.
Note Contact your system administrator for your call park slot number.
To pa rk a cal l:
•Press the Park soft key.
The Cisco Unified Communications Manager Express system automatically selects an available call park slot and displays
the number on the Cisco Unified IP phone screen.
To park a call to a specific call park slot:
•Press the Tran sfe r softkey followed by the call park slot number provided by your administrator.
To retrieve a parked call:
•If your phone receives a call park notification, press the PickUp soft key followed by the asterisk (*).
•Press the PickUp soft key followed by the call park slot number.
Park a Call (SIP)
Call park allows a user to place a call on hold at a designated parking slot from which the call can be retrieved by anyone on
the system.
Note Contact your system administrator for your call park slot number.
To pa rk a cal l:
•Press the Park soft key.
The Cisco Unified Communications Manager Express system automatically selects an available call park slot and displays
the number on the Cisco Unified IP phone screen.
To retrieve a parked call:
•Dial the park slot extension.
To park a call to a directed call park slot:
•Press the Tran sfe r softkey followed by the call park slot number provided by your system administrator.
To retrieve a call parked at a directed call park slot:
•Dial the retrieval park-slot extension.