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Receiving another incoming callFeatures when putting someone on hold
This is an optional feature that ma y, or may not, be present on your syste m. If in doubt, ask your System Ad ministrator.
This is an optional feature that ma y, or may not, be present on your syste m. If in doubt, ask your System Ad ministrator.
Assume that you are in a call. This call can
be a point-to-point call or a multisite call.
Furthermore assume that another person
calls you.
You may now:
• Tap Accept to include the incom ing call in the
conference.
• Tap Decline to carry on as you did.
• Tap Accept & Hold Current to accept the call,
while at the same time put the current call on
hold.
• Tap Accept & End Cur rent to accept the call,
while at the same time end the current call.
• Tap Ignore to carry on as you did, wit hout
sending decline signal to the other end.
Even an entire group can be put on hold, so the
above options apply equally well to point-to-point
calls as to multisite calls.
If you have put one on
hold, tap that one to
resume.
You may now:
• Tap Swap to put the other on hold i nstead.
• Tap Join to include the one on hold in t he
current call.
• Tap Tra nsfer to connect the one on hold to
somebody else.
If you are in a point-to-point call only, you may
still put the other party on hold and tra nsfer the
other party to someone else.
See “Transferring an ongoing call” on page
23 for more.
22
Cisco TelePresence System Prole Series, Codec C Series, Quick Set C20, MX200 User guide
D14582.07 User guide Prole Series, Codec C Series, Qui ck Set C20, MX200, July 2011.
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Getting started
Placing calls
Using directories
In-call features
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In-call features