Cisco Systems IC-23 manual Troubleshooting the LAN Extender, IC-56

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Troubleshooting the LAN Extender

Configuring LAN Interfaces

Configuring a LAN Extender Interface

Troubleshooting the LAN Extender

The primary means of troubleshooting the LAN Extender is by using the light emitting diodes (LEDs) that are present on the chassis. This section will help you assist the remote user at the LAN Extender site who can observe the LEDs.

The key to problem solving is to try to isolate the problem to a specific subsystem. By comparing what the system is doing to what it should be doing, the task of isolating a problem is greatly simplified.

The Cisco 1000 series LAN Extender uses multiple LEDs to indicate its current operating condition. By observing the LEDs, any fault conditions that the unit is encountering can be observed. The system LEDs are located on the front panel of your LAN Extender (see Figure 9).

Figure 9 LAN Extender LEDs

H2561

When there is a problem with the LAN Extender, a user at the remote site should contact you and report the condition of the LEDs located on the front panel of the LAN Extender. You can then use this information to diagnose or verify the operation of the system. Table 4 explains the LEDs.

Table 4

LED Trouble Indicators

 

 

 

 

 

LED

 

Condition

Meaning

 

 

 

 

POWER

 

On Steady

Indicates that 12 V DC is being supplied to the LAN

 

 

 

Extender.

 

 

 

 

 

 

Off

Indicates that power is not reaching the unit.

 

 

 

To correct the problem, make sure the power supply is

 

 

 

plugged into the wall receptacle and that the cable from the

 

 

 

power supply is connected to he unit.

 

 

 

 

Cisco IOS Interface Configuration Guide

IC-56

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Cisco Systems IC-23 manual Troubleshooting the LAN Extender, IC-56