Text Part Number OL-13599-01
Americas Headquarters
Page
 Iii
N T E N T S
 Password
 Installing RSA SecurID Installing Other Optional Software
 Authentication
 Convention Description
Preface
Audience and Use
Documentation Conventions
 Viii
Bewaar Deze Instructies
 Avvertenza Importanti Istruzioni Sulla Sicurezza
Warnung Wichtige Sicherheitshinweise
Aviso Instruções Importantes DE Segurança
 Spara Dessa Anvisningar
 Preface
 Xii
 Part 1 Installing and Configuring the Cisco Unity Server
Overview of Mandatory Tasks for Installing Cisco Unity
 OL-13599-01
 Part 2 Installing and Configuring a Voice-Recognition Server
 Part 4 Setting Up Networking Options If Applicable
 Part 6 Backing Up Cisco Unity Part 7 Training
Part 5 Customizing the Cisco Unity Conversation
 OL-13599-01
 Gathering Documentation and Tools
Preparing for the Installation
 System Administration Guide for Cisco Unity
Downloading Software for the Installation
 Download the following software
Cisco Unity Software
 Partition Files
 Disk Array Partition Files
Locations for Files on a Platform Overlay 3 Server
 OL-13599-01
 Installing Voice Cards
Setting Up the Hardware
 Setting Up the Hardware Installing Voice Cards
 Setting Up the Hardware Installing Voice Cards
 OL-13599-01
 Setting Up the Hardware
 OL-13599-01
 Installing the Operating System
 Additional Considerations for Both Windows Versions
Considerations for Installing Windows
Windows Server 2003 Considerations
Windows 2000 Server Considerations
 Configuring the RAID Arrays Selected Installations
 OL-13599-01
 Enter and confirm a password for the Administrator account
 Is on a Network Without a Domain
Click Typical Settings, and click Next
 Click Typical Settings, and click Next
 IBM ServerGuide
 IBM ServerGuide selected servers only
 OL-13599-01
 To Create the Partitions
Creating the Partitions
 To Add 3GB and userva Switches to the Boot.ini File
Adding 3GB and userva Switches to the Boot.ini File
 Customizing the Cisco Unity Platform
 Configuring a Dual NIC in the Cisco Unity Server
 To Install the Hewlett-Packard NIC-Configuration Utility
Installing the NIC-Configuration Utility
 Click HP Network
Configuring a Dual NIC
To Configure a Dual NIC in the Cisco Unity Server
Obtaining Cisco Unity License Files
 To Register and Obtain the License Files
 To Run the Cisco Unity System Preparation Assistant
Running the Cisco Unity System Preparation Assistant
 Unchecked
 Click Continue
 To Set the Sa Password for Msde
To Install Enterprise Manager for Msde
 To Change Folder Settings in Windows Explorer
Changing Folder Settings in Windows Explorer
 To Disable the Found New Hardware Wizard for the Voice Cards
Run ServerUpdatesWizard.exe
 To Connect the Cisco Unity Server to the Network
Installing Antivirus Software Optional
Connecting the Cisco Unity Server to the Network
Configuring TCP/IP Properties
 Verifying the IP Address and the Network Connection
To Configure TCP/IP Properties
To Verify the IP Address and the Network Connection
 Disabling Antivirus and Cisco Security Agent Services
 Active Directory
To Install Active Directory on the Cisco Unity Server
Click Restart Now
 To Add the Cisco Unity Server to an Existing Domain
Existing Domain
Click the Network Identification tab Click Properties
 Preparing the Domino Servers for Cisco Unity
Setting Up Domino and Installing Lotus Notes
 To Prepare the Domino Servers for Cisco Unity
Page
 To Install Lotus Notes on the Cisco Unity Server
 Click Environment Variables
To Configure Lotus Notes to Use the Cisco Unity Account
Check the I Want to Connect to a Domino Server check box
 OL-13599-01
 Creating Accounts for the Installation Granting Permissions
 Account Used to Access the Cisco Unity Administrator
Account Used to Install Cisco Unity
Accounts That Cisco Unity Services Log On As
 Computers
 Granting Permissions with the Cisco Unity Permissions Wizard
 Installing and Configuring Cisco Unity Software
 Installing the Microsoft Certificate Services Component
Determining Whether to Set Up Cisco Unity to Use SSL
 To Install the Microsoft Certificate Services Component
Installing and Configuring Cisco Unity Software
Click Add/Remove Windows Components
 Click Run the Cisco Unity Setup Program
To Start the Assistant and Install the Cisco Unity Software
 G.729a audio format uses less network bandwidth
 Uncheck the Yes, I Want to Restart My Computer Now check
Installing License Files
To Install the License Files
Check the Yes, I Want to Restart My Computer Now check box,
 To Configure Cisco Unity for the Message Store
Configuring Services
Configuring Cisco Unity for the Message Store
To Configure Services
 To Integrate the Phone System with Cisco Unity
Setting New Default Passwords
To Set New Default Passwords
Integrating the Phone System with Cisco Unity
 To Skip Cisco PCA Setup for SSL
Skipping Cisco PCA Setup for SSL
 Right-clickDefault Web Site, and click Properties
Click Internet Services Manager
Click Create Certificate Click Internet Services Manager
 Click Create a New Certificate, and click Next
 Run Certreq
 Click Pending Requests
To Install the Certificate
 To Exclude Selected Directories from Virus Scanning
Testing the Phone System Integration
Excluding Selected Directories from Virus Scanning
Deleting Apache Tomcat Sample Directories
 Check the Require Secure Channel SSL check box
Expand Default Web Site
To Delete Apache Tomcat Sample Applications
Click the Directory Security tab
 To Change the Desktop Icons to Use Https URLs
 Https for All Sites in This Zone check box
Enter https\\CiscoUnityServerName
Enter http\\CiscoUnityServerName
For All Sites in This Zone check box
 Click Example Administrator
To Change the Password on the Example Administrator Account
Check the Password Never Expires check box
 Click AvCsTrayStatus Click End Process
Moving the Data Store Databases and Transaction Logs
Close Task Manager
 Use master
 Exit
To Install the Latest Microsoft Service Packs, If Any
 Enabling the Unity Messaging Repository Conversation
 Securing Cisco Unity and the Cisco Unity Server
To Enable the Unity Messaging Repository Conversation
 OL-13599-01
 Installing Monitoring Software
Installing Optional Software
Installing RSA SecurID
 Installing Other Optional Software
 10-1
Setting Up Authentication for the Cisco Unity Administrator
 10-2
Advantages Disadvantages
 10-3
 10-4
Field Name Description
 10-5
 10-6
 10-7
Uncheck the Integrated Windows Authentication check box
 10-8
 Intel Dialogic D/41EPCI, D/41JCT-LS, and D/41JCT-Euro
Voice Cards and Pimg Units
 To Set the D/41EPCI Card Switches and Jumpers
Hardware Settings
 Set SW2 switches to Off on each card
 Intel Dialogic D/120JCT-LS and D/120JCT-Euro
 SW1 switch
 To Set the D/120JCT-LS and D/120JCT-Euro Card Switches
 Manager-DCM
Software Settings
Click Programs Administrative Tools Services
To Select the Country for D/120JCT-Euro Voice Cards
 Intel Dialogic D/240PCI-T1
SW100 switch Bus connector Jumpers JP2-JP7
 Figure A-10 D/240PCI-T1 Connection Pinouts and Backplate
To Set the D/240PCI-T1 Card Switches and Jumpers
 Figure A-11 240PCI-T1 Jumpers JP2 Through JP 5 Off
To Set the D/240PCI-T1 Protocol
 Figure A-13 Pimg Unit Connection Pinout and Port Connections
Intel NetStructure PBX-IP Media Gateway Pimg
 Software Settings
 Exiting the Cisco Unity Software
Exiting and Starting the Cisco Unity Software and Server
Click Stop Cisco Unity
 To Exit the Cisco Unity Software from Another Computer
Click Log On Using Windows Authentication
Click Shut Down
 Starting the Cisco Unity Software
Shutting Down or Restarting the Cisco Unity Server
To Shut Down or Restart the Cisco Unity Server
 To Start the Cisco Unity Software from Another Computer
Click Start Cisco Unity
Page
 OL-13599-01
 Installing and Configuring a Voice-Recognition Server
 Creating the Partition
 To Create the Partition
 Adding the Voice-Recognition Server to a Domain Optional
 Configuring Voice-Recognition Software
Installing Cisco Unity Voice-Recognition Software
 Click Start Manual Update
 To Install the Latest Microsoft Updates for Windows Server
 OL-13599-01
 IN-1
Numerics
 IN-2
41JCT-LS
 IN-3
 IN-4
NIC
 IN-5
SSL
 IN-6
 IN-7
 IN-8