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Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover)
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Chapter 5 Customizing the Cisco Unity Platform
Obtaining Cisco Unity License Files
Shortly after registration, Cisco e-mails the license files. The e-mail from Cisco contains instructions on
how to save and store the files. The Cisco Unity installation guide later provides specific instructions on
the use of the license files. (For more information on licensing, refer to the white paper Licensing for
Cisco Unity at
http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_white_papers_list.html.)
The following information is required during registration:
• The MAC address (physical address) for the network interface card (NIC) i n the Cisco Unity server.
• The product authorization key (PAK), which appears on the sticker located on the front of the sleeve
for Cisco Unity DVD 1.
If the server contains a dual NIC and you configured it for fault tol erance by using the procedure in the
“Configuring a Dual NIC in the Cisco Unity Server” section on page 5-2, you already have the MAC
address. Skip to the “To Register and Obtain the License Files” procedure on page 5-5.
If the server contains one NIC or if the server contains a dual N IC that you did not configure for fault
tolerance, do the following two procedures in the order listed.
To Get the MAC Address of the Cisco Unity Server When the Server Contains One NIC or an Unteamed Dual NIC
Step 1 On the server on which Cisco Unity will be installed, on th e Windows Start menu, click Programs >
Accessories > Command Prompt.
Step 2 In the Command Prompt window, enter ipconfig /all, and press Enter.
Step 3 Write down the value of Physical Address, excluding the hyphens, or save it to a file that you can access
during online registration. (For example, if the physical address is 00- A1-B2-C3-D4-E5, record
00A1B2C3D4E5.)
If the server contains a dual NIC, two values will appear. Write down the value for the NIC that you will
use to connect the Cisco Unity server to the network.
Step 4 Close the Command Prompt window.
To Register and Obtain the License Files
Step 1 Browse to the registration website at http://www.cisco.com/go/license (URL is case sensitive).
You must be a registered user on Cisco.com to obtain license files.
Step 2 Enter the PAK or software serial number, and click Submit.
Step 3 Follow the on-screen prompts.
Step 4 Shortly after registration, you will receive an e-mail with the Cisco Unity license files.
If license files are lost, it can take up to one business day to get another copy.