C-6
Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover)
OL-13599-01
Appendix C Installing and Configuring a Voice-Recognition Server
Excluding Selected Directories from Virus Scanning
• Do not choose an address accessible from the Internet. Doing so can expose the voice-recognition
server to unwanted intrusion from the Internet, even when the server is hardened.
• Do not choose an IP address that separates the voice-recognition server from the Cisco Unity by a
firewall.
Step 4 Do not change the value of the Socket Port field.
Step 5 Change the value of Limit Searches to the as appropriate. For a detailed explanation of the available
options, see the online Help.
Step 6 Click Save.
Step 7 Click Start Manual Update.
Cisco Unity will take up to 15 minutes to transfer licensing information and other data to the
voice-recognition server. Until this process is complete, voice recognition will not function.
Step 8 Close Cisco Unity Administrator.
Excluding Selected Directories from Virus Scanning
Note If antivirus software is not installed on the voice-recognition server, skip this section.
You exclude selected directories from virus scanning so that voice recognition will function properly.
To Exclude Selected Directories on the Voice-Recognition Server from Virus Scanning
Step 1 On the voice-recognition server, log on to Windows by using an account that is a member of the local
Administrators group.
Step 2 Start the administration interface for the antivirus software.
Step 3 Exclude the following two directories from virus scanning:
• Nuance
• NuanceLogs
Caution Do not configure antivirus software to block WAV attachments, or voice messages will be stripped of
their recordings. In addition, do not configure antivirus software to scan WAV files, .log files, or .tmp
files. Finally, do not configure antivirus software to block TCP or UDP port traffic, or h
voice-recognition software may not function properly.
Refer to the antivirus software Help for instructions on excluding dire ctories from scanning.