Chapter 2 Preparing for the Installation
Downloading Software for the Installation
Cisco Unity Software
Disc images for the currently shipping Cisco Unity version, including:
•The Cisco Unity installation disc.
•The discs for Cisco Unity languages that you want to install on the server (other that U.S. English, which is automatically installed on all systems).
•The applicable Cisco Unity Service Pack discs for the version of Cisco Unity that you are installing. You always need Service Pack disc 1, which contains the Cisco Unity System Preparation Assistant.
Before you install Cisco Unity, you must install the Microsoft service packs that were required for that version of Cisco Unity. After you install Cisco Unity, you can install any later service packs that were qualified for use with Cisco Unity.
Refer to the “Downloading Software for Cisco Unity <Version>” section of the applicable Release Notes for Cisco Unity at http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_release_notes_list.html.
Updated PBXLink or PIMG Firmware
If the phone system integration includes PBXLink boxes or PIMG units, updated PBXLink or PIMG firmware. For instructions on downloading updated firmware, refer to the “Setting Up the PBXLink Box” section or the “Setting up the PIMG Units” section in the applicable Cisco Unity integration guide. Integration guides are available at http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_installation_and_configuration_g uides_list.html.
Latest Microsoft Service Packs and Cisco Unity Server Updates Wizard
Download the following software:
•For the Microsoft software that you are installing on the Cisco Unity server, the latest service packs recommended for use with Cisco Unity, if later than the service packs shipped with Cisco Unity. Any service packs that are qualified for use with Cisco Unity after the most recent Cisco Unity release are available on the Microsoft Updates Software Download page at
For a list of the service packs that are recommended, refer to the section “Recommended Service
•The latest Cisco Unity Server Updates Wizard, which automatically installs the latest Microsoft updates for Windows and for SQL Server or MSDE that are recommended for use with Cisco Unity and, optionally, the latest version of the Cisco Security Agent for Cisco Unity. Available on the Microsoft Updates for Cisco Unity Software Download page at
For information on the Microsoft updates and the version of Cisco Security Agent for Cisco Unity that are installed by the Server Updates Wizard, refer to Software Installed by the Cisco Unity Server Updates Wizard at http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_installation_guides_list.html.
Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover)
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