Preface

formalized process provides access to CDN Engineers who are an extension of the product technology engineering teams. CDN Engineers have access to the resources necessary to provide expert support in a timely manner.

The Cisco Developer Network Program is designed for businesses (IHV's and ISV's) interested in going to market with Cisco. The CDN Program enables members to develop compelling solutions that unify data, voice, video, and mobile communications on Cisco's powerful communications platform. The program also allows members to take advantage of Cisco's brand, market leadership position, and installed base to help drive positive business results for themselves and their customers.

For additional information about the CDN Program and CDN support services go to

http://developer.cisco.com/web/devservices

Note The Cisco TAC does NOT provide support for this API/interface under standard hardware or software support agreements. All technical support for this API/interface, from initial development assistance through API troubleshooting/bugs in final production apps, is provided by Cisco Developer Support and requires a separate Developer Support contract. When opening cases, a Developer Support contract number must be provided to receive support.

Organization

This document comprises the following sections:

Chapter

Description

 

 

Chapter 1, “Overview”

Provides an overview of the Cisco Unified IP Phone

 

services for developers.

 

 

Chapter 2, “New and Changed Information”

Provides details on the new and changed information in

 

the XML service interface for the latest release of Cisco

 

Unified Communication Manager.

 

 

Chapter 3, “CiscoIPPhone XML Objects”

Describes the general behavior and usage of each XML

 

object.

 

 

Chapter 4, “Component APIs”

Describes additional APIs available to the

 

Cisco Unified IP Phones.

 

 

Chapter 5, “Internal URI Features”

Describes how to implement embedded features on

 

Cisco Unified IP Phones.

 

 

Chapter 6, “HTTP Requests and Header

Provides a procedure on handling HTTP client requests,

Settings”

definitions for HTTP header elements, identifies the

 

capabilities of the requesting IP phone client, and

 

defines the Accept header.

 

 

Chapter 7, “Troubleshooting

Provides troubleshooting tips, XML parsing errors, and

Cisco Unified IP Phone Service

error messages.

Applications”

 

 

 

Chapter 8, “Cisco IP Phone Services

Provides a list of the components used in the

Software Development Kit (SDK)”

Cisco Unified IP Services Software Development Kit

 

(SDK) and the sample services requirements.

 

 

Cisco Unified IP Phone Services Application Development Notes

 

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Cisco Systems OL-20949-01 manual Organization, Chapter Description, Viii