Chapter 1 Overview

Figure 1-2 Graphic Menu on a Cisco Unified IP Phone Sample

Phone users can navigate a text menu by using the Navigation button followed by the Select softkey, or by using the numeric keypad to enter a selection directly. Graphic menus currently do not support cursor-based navigation; users simply enter a number using the DTMF keypad.

When a menu selection is made, the Cisco Unified IP Phone acts on it by using its HTTP client to load a specific URL. The return type from this URL can be plain text or one of the CiscoIPPhone XML objects. The object loads and the user interacts with the object.

Figure 1-3and Figure 1-4show typical displays that result from selecting a service. Figure 1-3shows a stock quote that was generated using plain text, and Figure 1-4displays a graphic image.

Figure 1-3 Plain Text Display Example

Figure 1-4 Graphic Image Display Example

Cisco Unified Communications Manager limits Cisco Unified IP Phone service activity to a specific Services pane in the Cisco Unified IP Phone display. A service cannot modify the top line of the phone display, which contains the time, date, and primary extension. A service cannot overwrite the bottom line of the display, which contains softkey definitions. The pane that displays the service sits flush with the left side of the display, and enough of the right side of the display remains intact to ensure that users can see the status of phone lines.

Cisco Unified IP Phone Services Application Development Notes

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Cisco Systems OL-20949-01 manual Graphic Menu on a Cisco Unified IP Phone Sample