Chapter 3 Troubleshooting
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| Problems After Router Is Running |
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Symptom | Problem | Solutions | ||
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| Improper setting of TO | To make sure that the button is set correctly, see | ||
| HUB/TO PC button on | Table | ||
| router or hub. |
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Cannot connect to | • | Broadband modem | • Reconnect the broadband modem or Ethernet | |
the Internet |
| or Ethernet switch | switch, and ensure that it is receiving power. | |
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| is not connected or | • Check with the Internet service provider or | |
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| turned on. | ||
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| corporate network administrator to determine if | ||
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| • | A problem with | there is a problem. | |
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| the broadband or | • Use the Cisco Router Web Setup software to | |
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| WAN service. | ||
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| configure the router by following the procedure in | ||
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| • | Router is | What to Do If You Cannot Connect to a Website, | |
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| improperly | page | |
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| configured | using a PC connected to the console port. | |
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Problems After Router Is Running
Table
Table
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| Problems with Ethernet | A | Perform the following tasks in order: | |||
| connection. (COMPUTER | problem: | 1. Make sure that the connectors at both | |||
| LEDs 1 through 4 are off.) |
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| • | Disconnected | ends of the cable are secure. | |||
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| cable. | 2. Make sure that the cable is not | ||
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| • | Damaged cable. | physically damaged. If it is damaged, | ||
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| order another cable from | ||
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| Cisco Systems, or replace it with a | ||
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| similar cable. | ||
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| Improper setting of TO | To make sure that the button is set correctly, | |||
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| HUB/TO PC button on | see Table | |||
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| router or hub. |
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| Cisco 806 Router and SOHO 71 Router Hardware Installation Guide |
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